15 Posts

jane austin's pride and prejudice

[Post New]by paulmiss on Jul 25, 12 10:22 AM
so far this game sucks i was only able to get to the pond ,drain it and see the items to gather however the thing froze. i unstalled and reinstalled same thing happened.very frustating.does anyone have any answers?

4,448 Posts

Re:jane austin's pride and prejudice

[Post New]by bfgMonongahela on Jul 25, 12 11:01 AM
Hi paulmiss,

I'm sorry to hear you're having trouble with this game.

First, check out the troubleshooting suggestions in this help article:

Game Crashing, Freezing, or Blank Screen

If they don't help with the game freezing on you, please get in touch with our Tech Support team so they can work with you directly on getting everything resolved. You can contact them by clicking on the green envelope on the right to get to our Help pages. From there, click "Contact Us" on the left of that screen to submit a support ticket.

Also, we do have a specific thread here for any info about tech issues that come up with this game. This will help us keep track of any recurring problems and get information about updates out as quickly as possible. I'm going to lock this thread now, but you're welcome to post over in that other thread if you'd like.



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