bfgBiwa
Barracuda
Barracuda
3,458 Posts

UPDATED Mac version Available! September 21, 2012

[Post New]by bfgBiwa on Aug 19, 12 12:24 AM
You can give this game a go by going to the game page here. The gameplay will be the same across both PC and Mac platforms, so please feel free to use this Forum for any questions, tips and tricks with other Dark Alleys: Penumbra Motel Collector's Edition players.
                             
If you encounter any technical trouble with your Mac game, we recommend checking our Mac Game Errors  help article.
 
If you are not able to get a game working properly using our Help pages, please get in touch with our Tech Support team, you can find a link to contact our Support team on the front page of the Help pages.
 
For questions about how to use the Forums, please click the FAQ link to the right of this page.
 
Happy gaming!
 
bfgBiwa

Edited on 09/21/2012 at 2:41:17 PM PST


 
mcurty
Dolphin
Dolphin
6,991 Posts

Re:The Mac version is here! 19th August 2012

[Post New]by mcurty on Sep 16, 12 7:51 PM
Running the game with Lion 10.7.4 and there are no voice overs. Seems weird to have live actors with lips moving, but they don't speak. Is there a sound problem with this game?

 
bfgMonongahela
Manatee
Manatee
4,448 Posts

UPDATED Mac version Available! September 21, 2012

[Post New]by bfgMonongahela on Sep 21, 12 2:40 PM
Hi Fishies!

We have a new Mac version available for Dark Alleys: Penumbra Motel Collector's Edition!

This new version fixes the crashing issue some players were experiencing.

If the update has not already populated in your Game Manager, you can uninstall and reinstall the game to apply this latest update. Steps on how to do that can be found in the following help article:

Uninstall / Reinstall a Game

If you have any problems with this game, you can contact our Customer Support team with any further questions or concerns.

Happy gaming!

bfgMonongahela

 
bfgMonongahela
Manatee
Manatee
4,448 Posts

Re:The Mac version is here! 19th August 2012

[Post New]by bfgMonongahela on Sep 21, 12 2:44 PM
mcurty wrote:Running the game with Lion 10.7.4 and there are no voice overs. Seems weird to have live actors with lips moving, but they don't speak. Is there a sound problem with this game?


Hi mcurty,

Please try downloading the new version we released today. If you're still having trouble with the sound after that update, it would be great if you'd let our Tech Support Team know so they can pass that info on to the developers too.

You can send them a Dr. Felix Report about the game through our Contact Us page.

If you're a Big Fish Game Club member, you can also connect to Live Chat Support Monday-Friday 7:30am-4:30pm PST.

Thanks so much!



bfgMonongahela

 
WilJul
Stingray
Stingray
5,670 Posts

Re:UPDATED Mac version Available! September 21, 2012

[Post New]by WilJul on Dec 16, 12 10:32 PM
I played the updated version (I had no choice, I was stopped by the mirror glitch) and also experienced the dialogue audio missing. It played for about a quarter of the game, went out, then came back on in the very last scene where I rescued the girl.

 
 
 
 
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