3,458 Posts

Re:I can"t get the worm.

[Post New]by bfgBiwa on Aug 23, 12 6:43 AM
Heya madascanbe,

It's definitely not nice that the game won't react so early on!

If a game won't react this is often connected to some drivers on your computer needing a small update. You can find some easy steps on how to do that here:

Game Crashing, Freezing, or Blank Screen

If this doesn’t help our Technical Support will be more than happy to have a further look at this with you so you can enjoy your game again! To get help faster it would be a great help if you could include a Dr. Felix report. You can contact them 24/7 by clicking on the green envelope at the top-right of this page. On the next page you can find the Contact Us link on the bottom-left.

You can also contact us without waiting through our Live-Chat, which is open for you Monday – Friday from 7:30 am – 4:30 pm PST.

As we also try to collect all feedback about technical issues in our dedicated tech thread here, I'll be locking this thread to keep the Forum tidy and open for new questions.

You can, of course, always repost your problem in the mentioned thread!

I hope this helps!


Edited on 08/23/2012 at 6:46:20 AM PST

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