The bullet

[Post New]by laura0905 on Aug 25, 12 10:03 AM
I can't get the bullet out of the car I have been trying for 2 days

 
bfgSeine
Stingray
Stingray
5,158 Posts

Re:The bullet

[Post New]by bfgSeine on Aug 25, 12 10:50 AM
Hi laura0905,

There might be some steps that need to be completed prior to finishing that scene. You can check out the walkthrough we have available for the game here to see if that helps:

Mystery of the Ancients: Lockwood Manor Walkthrough

In the walkthrough, you can find pictures and descriptions for each scene, so hopefully that helps so you can continue on!

Happy gaming,

bfgSeine

 

Re:The bullet

[Post New]by Salsarina on Aug 25, 12 7:55 PM
I have the same problem and I've looked through the walkthrough but couldn't figure it out.
That bullet is in a Hidden object scene... Could it really be that we have missed out a step?? I can see the bullet, just cannot select it to strike it off the list! Frustrating indeed as i tried it again using another profile... I hope someone can point me in the right direction.

Edited on 08/25/2012 at 7:57:57 PM PST


 

Re:The bullet

[Post New]by pdigby on Aug 25, 12 9:27 PM
Stuck in the same spot as well - HOS in trunk of car, but can't select the bullet to finish the scene and get the resulting "handy item".

Playing the iPhone version and getting very frustrated!!

 

Re:The bullet

[Post New]by Salsarina on Aug 26, 12 4:16 AM

Could you kindly explain further?


bfgSeine wrote:Hi laura0905,

There might be some steps that need to be completed prior to finishing that scene. You can check out the walkthrough we have available for the game here to see if that helps:

<a href="http://bigfi.sh/pueDbh">Mystery of the Ancients: Lockwood Manor Walkthrough</a>

In the walkthrough, you can find pictures and descriptions for each scene, so hopefully that helps so you can continue on!

Happy gaming,

bfgSeine

 

Re:The bullet

[Post New]by ethan272 on Aug 26, 12 4:42 AM
I don't believe it's an issue of not having completed prior task(s). I too am stuck on the bullet in the trunk HOS level. I can obtain every other object in the trunk BUT the bullet. When you view the screen shot in the walkthrough it clearly shows the bullet that you need to select, however when I'm playing the HOS it shows a hammer that's lying almost on top of the bullet. The hammer is NOT shown in the walkthrough screenshot. Perhaps that's the issue? Someone at Big Fish please fix this glitch or refund my money! VERY frustrating...

 

Re:The bullet

[Post New]by Loopylu80 on Aug 26, 12 7:22 AM
Same. Cannot get the bullet. Has anyone managed to get past the bullet bit???

 

Re:The bullet

[Post New]by Theheat_8 on Aug 26, 12 2:43 PM
I have the Same problem! So frustrating!!

 

Re:The bullet

[Post New]by Mariah84 on Aug 27, 12 6:33 AM
Same problem , can't pick up the bullet from the second HOS , so can't get the insulating tape and proceed with the game,,, pls fix it

 

Re:The bullet

[Post New]by Loopylu80 on Aug 27, 12 6:44 AM
Please fix it or refund our money

 

Re:The bullet

[Post New]by banfasten on Aug 27, 12 2:03 PM
I have the same dumb problem, have solved everything until now. I believe the hammer on top of the bullet is the problem, it blocks the bullet in some way. Please just fix the problem!

 

Re:The bullet

[Post New]by Salsarina on Aug 27, 12 5:02 PM
Is anyone from the technical team reading these entries at all?

 

Re:The bullet

[Post New]by Djezebel on Aug 28, 12 4:05 AM
Same here. Please fix!

 
bfgBiwa
Barracuda
Barracuda
3,458 Posts

Re:The bullet

[Post New]by bfgBiwa on Aug 28, 12 6:06 AM
Heya Fishies,

I'm sorry to hear that the bullet is causing you so many problems.

If you can't find any steps that you are missing before picking up the bullet a small reinstall of the game could help to solve the problem. You can find some steps on how to do that here:

Uninstall/Reinstall a Game

If the bullet is still being stubborn I would advise you to get in touch with our Customer Support. They'll be more than happy to get this solved with you. You can contact them 24/7 by clicking on the green envelope at the top-right of this page. On the next page you can find the Contact Us link on the bottom-left.
If you are a member of our Big Fish Game Club you can contact us without waiting through our Live-Chat, which is open for you Monday – Friday from 7:30 am – 4:30 pm PST.

I hope this helps!

bfgBiwa

 

Re:The bullet

[Post New]by Salsarina on Aug 28, 12 10:05 AM
sigh, I'm losing precious sleep over this...
Tried reinstalling n played from the start the third time round.
Nope, it still didnt work.
Bullet u are bad!
I think it's time to get a refund

 

Re:The bullet

[Post New]by Djezebel on Aug 29, 12 11:58 AM
So why don't you just fix it?
You've read what's wrong haven't you?

 
bfgMonongahela
Manatee
Manatee
4,448 Posts

Re:The bullet

[Post New]by bfgMonongahela on Aug 29, 12 12:46 PM
Hi Fishies,

I just want to swim in here and follow-up on the post by bfgBiwa ~

Whenever an issue like this comes up, the best thing to do is send our Tech Support team a Dr. Felix Report.
 
These reports give our Tech Specialists very valuable information they need to pinpoint where the issue is coming from and even how it might be fixed.
 
It is also very beneficial for them to have as many Dr. Felixes as possible, so they can see if there are any trends or differences among the various systems and configurations.
 
Finally, some developers do visit the Forums and keep track of the technical issues that are posted in our tech threads. But others will only know about any problems if our Tech Department gets in touch with them, and even in that case, the more information we have to give them about the nature of the problem and how widespread it is, the better.
 
So, please do think about taking the time to help us out by running the Dr. Felix Report and sending it in. And thank you to those Fishies who have already done so.
 
We do also have a specific thread here where we'd like to collect any information about technical issues that come up with this game. This helps us keep track of recurring issues (like this one with the bullet) and also makes sure we get info about any fixes to you as quickly as possible. I'm going to lock this thread now, but you're welcome to post over in that other thread if you'd like.

Thanks so much!



bfgMonongahela

 
 
 
 
Go to: