bfgBaikal
Marlin
Marlin
8,624 Posts

Post any Disharmony Blocks technical issues here only

[Post New]by bfgBaikal on Aug 31, 12 12:43 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 

Re:Post any Disharmony Blocks technical issues here only

[Post New]by noledawg on Oct 23, 12 1:07 PM
I am playing this game on a particular quick computer it would seem. As I move into later and later levels, the matching minigame reaches a point of near impossibility, as the cards flip very quickly. this also becomes a problem later as the timer hits zero well before it is reasonable to expect it to do so.

Is this anything that has popped up in the past, and can you recommend a way to slow it down so as to prevent this from happening?

 
bfgSeine
Stingray
Stingray
5,158 Posts

Re:Post any Disharmony Blocks technical issues here only

[Post New]by bfgSeine on Oct 23, 12 1:16 PM
Hi noledawg,

That sounds like a unique issue. I recommend getting in touch with our Customer Support Team and perhaps they can provide some help with that. Hopefully they can offer some tips that improve your experience.

Happy gaming,

bfgSeine

 
 
 
 
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