NiceZombie
Guppy
Guppy
165 Posts

Has the black screen problem been fixed yet?

[Post New]by NiceZombie on Sep 24, 12 1:44 AM
So has that issue been fixed, if not, how long will it take... We can't finish the game with this black screen after leaving fortune teller problem.

 
bfgSeine
Moderator
Moderator
5,158 Posts

Re:Has the black screen problem been fixed yet?

[Post New]by bfgSeine on Sep 25, 12 11:32 AM
Hi NiceZombie,

If you're encountering a black screen after exiting a scene, I recommend ensuring that all drivers and software programs are up to date. You can find more information on doing that here on our help article:

Game Crashing, Freezing, or Blank Screen

If those recommendations are not helping, please let our Tech Support Team know what you're experiencing. They'll be happy to look into that further for you and hopefully find a solution quickly.

Since we have a dedicated technical issues thread for Tales of Sorrow: Strawsbrough Town already, I'll be locking this discussion. Please feel free to post any technical problems with the game here.

I hope that helps, and happy gaming!

bfgSeine

 
 
 
 
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