Game not running on ipad

[Post New]by LJK145 on Oct 2, 12 3:23 PM
Bought this game for ipad and it does not open. Help!

 
bfgSeine
Stingray
Stingray
5,158 Posts

Re:Game not running on ipad

[Post New]by bfgSeine on Oct 2, 12 3:33 PM
Hi LJK145,

Welcome to the Pond, and I'm sorry to hear that's happening. First, I recommend uninstalling and reinstalling the game to see if that might help. You can find more information on doing that here on our help article:

iPad, iPhone, and iPod touch

If that's not working, please let our Tech Support Team know what's happening and they'll be happy to assist you further.

Happy gaming,

bfgSeine

 

Re:Game not running on ipad

[Post New]by Wiccat1 on Dec 5, 12 9:00 PM
Ok -- I bought this game and it will not open. I have done all the recommended 'fixes' and they have not worked.

I have purchased a lot of games from Big Fish, and this is the only game I have not been able to open.

How do I get a refund? Thanks

 
 
 
 
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