hoogabooga
Seahorse
Seahorse
20 Posts

no full screen

[Post New]by hoogabooga on Oct 15, 12 8:00 AM
Why-o-why will this game not play in FULL SCREEN??!!!

 
bfgMonongahela
Manatee
Manatee
4,448 Posts

Re:no full screen

[Post New]by bfgMonongahela on Oct 15, 12 10:34 AM
Hi hoogabooga,

I'm sorry to hear this game is not displaying correctly in full screen for you.

If you get in touch with our Tech Support Team, they'll be able to take a look at how the game is working with your particular system and can suggest some troubleshooting steps that may help.

You can contact them by clicking on the green envelope on the right to get to our Help pages. From there, click "Contact Us" on the left of that screen to submit a support ticket.

If you're a Big Fish Game Club member, you can also connect to Live Chat Support Monday-Friday 7:30am-4:30pm PST.

Hope that helps!



bfgMonongahela

 
Homeimps
Jellyfish
Jellyfish
14 Posts

Secrets of the Dark: Mystery of the Ancestral Estate...Play Fullscreen

[Post New]by Homeimps on Apr 26, 13 6:57 PM
Hi Everyone:

I just changed my resolution from 1024x768 to 800x600 pixels and the game ran in fullscreen. Go to Control Panel, Personalization and change it from there (Vista). XP is something similar.

 

Re:no full screen

[Post New]by alipickup on Jan 23, 14 1:22 PM
Hi

I have tried changing the display setting to the lowest but it still appears as a tiny screen and almost unplayable,,,,help please

 

Re:no full screen

[Post New]by alipickup on Jan 26, 14 4:24 PM
I should say I am playing on a lap-top running Windows 7

 
 
 
 
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