bfgBiwa
Barracuda
Barracuda
3,458 Posts

Post any 'dillos technical issues here only

[Post New]by bfgBiwa on Oct 22, 12 12:33 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 
lottelein
Lobster
Lobster
81 Posts

Re:Post any 'dillos technical issues here only

[Post New]by lottelein on Oct 25, 12 7:15 PM
When I work through part of Level 4 (in the house, with the paint) and have to stop in the middle of that level, when I go back to game I cannot seem to get back to that level. On page I see only 1st three levels (and the Parking Lot level is way at the bottom of the page -- only half of it shows). SO, I cannot access Level 4 to go back to my place; I don't even know if my place was saved. Or perhaps there is a way to access it that I'm not aware of? Thanks for any help/advice.

 
bfgBiwa
Barracuda
Barracuda
3,458 Posts

Re:Post any 'dillos technical issues here only

[Post New]by bfgBiwa on Oct 26, 12 4:52 AM
Heya lottelein,

This sounds like the lower part of your game is not being displayed properly on your screen. In cases like this it often helps to adjust the Screen Resolution to see if the screen appears properly afterwards.

If this doesn’t help, our Technical Support will be more than happy to have a further look at this with you so you can enjoy your game again! To get help faster it would be a great help if you could include a Dr. Felix report. You can contact them 24/7 by clicking on the green envelope at the top-right of this page. On the next page you can find the Contact Us link on the bottom-left.

If you are a member of our Big Fish Game Club you can contact us without waiting through our Live-Chat, which is open for you Monday – Friday from 7:30 am – 4:30 pm PST.

I hope this helps!

bfgBiwa

 
lottelein
Lobster
Lobster
81 Posts

Re:Post any 'dillos technical issues here only

[Post New]by lottelein on Oct 26, 12 2:46 PM
Worked like a charm! Thanks much. (I am a long-time BFG member, btw.)

 
BUCKWHEAT1
Flounder
Flounder
2,106 Posts

Re:Post any 'dillos technical issues here only

[Post New]by BUCKWHEAT1 on Nov 15, 12 7:41 PM
WOW!! Your game don't work? Child! let me tell you my story and you know that I have one. I'm sure! If the game does'nt work, child. I call hubby, he is an ingeneer.
YOUR FRIEND, BUCKWHEAT

 
BUCKWHEAT1
Flounder
Flounder
2,106 Posts

Re:Post any 'dillos technical issues here only

[Post New]by BUCKWHEAT1 on Nov 15, 12 7:52 PM
My dear, it took 5 years to get the dumb fish. I Have probs with your the games. I never got the coffee mug. To tell you the truth, I have been speeding and after many years, I got a dumb fish and no mug.

YOUR FRIEND, BUCKWHEAT


















 

Re:Post any 'dillos technical issues here only

[Post New]by cconkey67 on Dec 28, 12 5:40 PM
Hi Every One
As I go through each level, the tunnels keep breaking,
It seems to get worst each level as you get higher up.
I can't finish that level that I am on.
PLUS
I got to level 58 about a month ago, logged out then the
next day I came back onto this game, I couldn't finish that
level, it took me back to level 10.
It won't let me finish that level!
This game is a waist of money to buy but fun to play.

 

Re:Post any 'dillos technical issues here only

[Post New]by marialuiza2 on Jul 26, 14 2:35 AM
cconkey67 wrote:Hi Every One
As I go through each level, the tunnels keep breaking,
It seems to get worst each level as you get higher up.
I can't finish that level that I am on.
PLUS
I got to level 58 about a month ago, logged out then the
next day I came back onto this game, I couldn't finish that
level, it took me back to level 10.
It won't let me finish that level!
This game is a waist of money to buy but fun to play.

well at first i got the word wrong to as this is like the err of thinking guys

 
 
 
 
Go to: