game keep freezing

[Post New]by Linda27028 on Nov 3, 12 9:16 AM
is there anyone else having the problem where you get so far in this game and it keeps freezing

 
bfgSeine
Stingray
Stingray
5,158 Posts

Re:game keep freezing

[Post New]by bfgSeine on Nov 3, 12 10:06 AM
Hi Linda27028,

Welcome to the Pond, and that's too bad the game keeps freezing when you play it. That certainly isn't any fun. Freezing problems can have a few different causes, but our help article here has some troubleshooting steps you can try if you'd like:

Game Crashing, Freezing, or Blank Screen

If the steps there aren't helping, please get in touch with our Tech Support Team so they can have a better look at the issue. Hopefully they can find out what's causing that so you can get back to having fun with the game.

I hope that helps!

bfgSeine

 

Re:game keep freezing

[Post New]by heartglow on Nov 11, 12 1:32 PM
I'm having the same problems. My system is up to date with all the current drivers but it locks up. Must be glitch in the Software.

 
bfgMonongahela
Manatee
Manatee
4,448 Posts

Re:game keep freezing

[Post New]by bfgMonongahela on Nov 11, 12 3:29 PM
Hi heartglow,

I'm sorry to hear the game is freezing up on you as well!

Since updating didn't help, I think it's best for you to get in touch with our Tech Support Team. They'll be able to take a look at things and see what else might be going on.

You can contact them by clicking here to submit a support ticket via email. If you're a Big Fish Game Club member, you can also connect to Live Chat Support Monday-Friday 7:30am-4:30pm PST.

Thank you!



bfgMonongahela

 
nelliebj
Guppy
Guppy
109 Posts

Re:game keep freezing

[Post New]by nelliebj on Nov 11, 12 5:24 PM
I can't even get beyond the Tutorial level. I'm not sure what I was supposed to do but nothing happened in any case. Just deleted it.

 

Re:game keep freezing

[Post New]by Ivanjen99 on Jan 7, 13 3:53 AM
The games freezes when I play as well. I just turn it off and restart it. Works fine for a couple levels then freezes again.

 

Re:game keep freezing

[Post New]by wilsonyd on Aug 13, 14 1:24 PM
Restaurant Empire the game freezes. How can I correct?

 
 
 
 
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