Freezing

[Post New]by Linda27028 on Nov 12, 12 8:23 PM
as soon as I get on the fourth level the game keeps freezing and when ever I use one of my puffer fish are the crab they make the game freeze up

 
bfgBaikal
Marlin
Marlin
8,624 Posts

Re:Freezing

[Post New]by bfgBaikal on Nov 13, 12 2:52 AM
Hi Linda27028 ,

Welcome to the Pond!

Firstly, I would suggest uninstalling and reinstalling the game to see if that helps.

You could also try updating some of the components that help run your game in case the computer is having some trouble loading the next scene fully. The advice in the following help article will help you to do that:

Game Crashing, Freezing, or Blank Screen

If neither of these tips help, please contact Tech Support for further assistance by clicking on the green to the right of the page.

Hope this helps!

bfgBaikal

 
 
 
 
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