Allora and The Broken Portal

[Post New]by carolcatz on Nov 21, 12 12:07 PM
I have purchased Allora and The Broken Portal, but every time I try to down load the program, it try's to make me pay for it again, You sent me a disk of the program, but it doesn't seem to work, Please send me another disk or help me load the game. I enjoy the game a lot on the trial the I got to play.

Thank you

[Removed by Moderator]

Edited on 11/21/2012 at 12:18:20 PM PST

5,158 Posts

Re:Allora and The Broken Portal

[Post New]by bfgSeine on Nov 21, 12 12:21 PM
Hi carolcatz,

Welcome to the Pond, and I'm sorry to hear that your game isn't activating fully. That's something that our Customer Support Team will be happy to help you with. They can look into your account and determine why that game isn't showing up as purchased.

Also, since this is a more technical issue with the game, I'll be locking this thread. Please feel free to post any problems you encounter with the game here in the dedicated technical issues thread.

I hope that helps!


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