29 Posts


[Post New]by Geri2 on Nov 22, 12 10:03 AM
keeps freezing on me

3,458 Posts


[Post New]by bfgBiwa on Nov 25, 12 4:15 AM
Heya Geri2,

Sorry to hear that the game keeps freezing on you!

These problems are often connected to your computer not being able to process the game properly anymore due to the software being out of date. You can find some easy steps on how to check that here.

If this doesn’t help, our Technical Support will be more than happy to have a further look at this with you so you can enjoy your game again! To get help faster it would be a great help if you could include a Dr. Felix report. You can contact them 24/7 by clicking on the green envelope at the top-right of this page. On the next page you can find the Contact Us link on the bottom-left.

I also wanted to let you know that we have a thread dedicated to technical issues stickied to the top of this Forum here. As we try to gather all feedback about problems with the game in this thread, I'll be locking this discussion to keep everything nice and tidy. You're welcome to repost in the mentioned thread if you like!

I hope this helps!


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