1,637 Posts


[Post New]by spenny1 on Nov 25, 12 12:10 PM
Is there really no custom cursor? I hope this is a glitch, have uninstalled and will try again another time

3,458 Posts


[Post New]by bfgBiwa on Nov 26, 12 3:06 AM
Heya spenny1,

Sorry to hear that your cursor just doesn't want to appear in the game!

As the cursor is a visual aspect of the game, having it missing could indicate that some of the software on your computer could do with some updates. You can find some easy steps on how to get everything up to date here.

If this doesn’t help, our Technical Support will be more than happy to have a further look at this with you so you can enjoy your game again! To get help faster it would be a great help if you could include a Dr. Felix report. You can contact them 24/7 by clicking on the green envelope at the top-right of this page. On the next page you can find the Contact Us link on the bottom-left.

I also wanted to let you know that we always try to gather all technical problems in our dedicated tech thread that is stickied to the top of the Forum here. I'll be locking this thread to keep everything nice and tidy but please feel free to repost in the mentioned tech discussion!

I hope this helps!


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