bfgBaikal
Marlin
Marlin
8,624 Posts

***EXPIRED*** Bonus Punch - Today Only!

[Post New]by bfgBaikal on Dec 13, 12 12:44 AM
Hi Fishies!

Our Game Club members will receive a bonus punch when they purchase the TGT today; Detective Quest: The Crystal Slipper Collector's Edition!

As long as you are a member of the Big Fish Game Club at the time of purchase, your bonus punch will be awarded instantly!

If you have any trouble with this offer, please check out our related help article here, or reach out to our friendly Customer Support Team!

Happy gaming!

bfgBaikal

Edited on 12/14/2012 at 12:58:35 AM PST


 
Valdy
Marlin
Marlin
9,383 Posts

Re:Bonus Punch - Today Only!

[Post New]by Valdy on Dec 13, 12 2:31 AM
Good morning, Baikal...

I just purchased the game, but only got the usual 3 punches, not the extra "bonus" punch we are supposed to get with this game.

 

Re:Bonus Punch - Today Only!

[Post New]by dobbiemijnboekje on Dec 13, 12 3:26 AM
Valdy wrote:Good morning, Baikal...

I just purchased the game, but only got the usual 3 punches, not the extra "bonus" punch we are supposed to get with this game.
Same here.

 
bezzer
Seahorse
Seahorse
32 Posts

Re:Bonus Punch - Today Only!

[Post New]by bezzer on Dec 13, 12 3:36 AM
I ALSO ONLY GOT THE USUAL PUNCHES WHEN I PURCHASED THIS GAME.

 
govegril
Stingray
Stingray
5,727 Posts

Re:Bonus Punch - Today Only!

[Post New]by govegril on Dec 13, 12 3:38 AM
same here, although sometimes they do take a day to appear.


 
bfgBaikal
Marlin
Marlin
8,624 Posts

Re:Bonus Punch - Today Only!

[Post New]by bfgBaikal on Dec 13, 12 4:10 AM
Hi Fishies!

I'm sorry about this!

I did some investigating and I can see that there is an problem in issuing the automatic punches.

I can assure you that we are looking into resolving this now and that the bonus punch you earned should come your way soon.

If you like, please feel free to log this issue with Customer Support as well, so that we have this on record.

Thank you for your patience Fishes and fins crossed that this will be fixed soon!

bfgBaikal

 
saxifraga
Seahorse
Seahorse
26 Posts

Re:Bonus Punch - Today Only!

[Post New]by saxifraga on Dec 13, 12 5:12 AM
It seems that the issue is fixed: I just got 4 punches. Thanks Baikal!

 

Re:Bonus Punch - Today Only!

[Post New]by dobbiemijnboekje on Dec 13, 12 5:31 AM
saxifraga wrote:It seems that the issue is fixed: I just got 4 punches. Thanks Baikal!
Not by me.

 
bfgBaikal
Marlin
Marlin
8,624 Posts

Re:Bonus Punch - Today Only!

[Post New]by bfgBaikal on Dec 13, 12 6:06 AM
Good to hear saxifraga!

And not to worry dobbiemijnboekje - they are probably just going through orders systematically so you they will defintiely get around to yours too.

Cheers,

bfgBaikal

Edited on 12/13/2012 at 6:06:58 AM PST


 

Re:Bonus Punch - Today Only!

[Post New]by dobbiemijnboekje on Dec 13, 12 6:19 AM
bfgBaikal wrote:Good to hear saxifraga!

And not to worry dobbiemijnboekje - they are probably just going through orders systematically so you they will defintiely get around to yours too.

Cheers,

bfgBaikal
Thanks Baikal!

 
Valdy
Marlin
Marlin
9,383 Posts

Re:Bonus Punch - Today Only!

[Post New]by Valdy on Dec 13, 12 6:45 AM
I have received a reply from Cork and they said they would manually add a bonus punch for me, and that it hasn't arrived by tomorrow to contact them again.

Well, so far I haven't received it, but will keep an extra eagle eye on my punch tap.

 

Re:Bonus Punch - Today Only!

[Post New]by dobbiemijnboekje on Dec 13, 12 6:59 AM
Than we wait, Valdy.

 
Valdy
Marlin
Marlin
9,383 Posts

Re:Bonus Punch - Today Only!

[Post New]by Valdy on Dec 13, 12 11:45 AM
Oooh... just checked my punch tab, and YAYYYY I got my extra bonus punch.



I would have gotten this game with or without the extra punch. This is the most fantastic game. I am so spoiled for great games like this one!!

 

Re:Bonus Punch - Today Only!

[Post New]by fluffnz on Dec 13, 12 7:39 PM
I want to buy this game but I cannot seem to find the option??

 

Re:Bonus Punch - Today Only!

[Post New]by goodwinalana on Dec 13, 12 8:08 PM
[b]I got my bonus punch, plus the oneday code worked so Merry Christmas to me.
I like getting Christmas presents early.

 
bfgBaikal
Marlin
Marlin
8,624 Posts

Re:Bonus Punch - Today Only!

[Post New]by bfgBaikal on Dec 14, 12 12:58 AM
Hi Fishies!

Thanks for hanging in and being so patient about this glitch - it's great to see that the punches were issued eventually!

fluffnz -Welcome to the Pond!

Just in case it helps, I wanted to explain that this offer was only open to Big Fish Game Club Members as the Tomorrow's Game Today is a privilege of the Game Club.

Only Game Club members could purchase Detective Quest: The Crystal Slipper Collector's Edition yesterday, it is only on general release today.

That being said, if you are a member, please do reach out to Customer Support so we can look into why that game was not available.

Finally, as this offer is now over, I will take it down now to keep the Forum tidy.

Swim strong and happy gaming!

bfgBaikal

 
 
 
 
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