503 Posts

Was this game renamed?

[Post New]by Poof11 on Dec 13, 12 2:21 PM
For some reason, this game keeps reactivating Mountain Trap: The Manor of Memories, which I had betaed a while back. Was this the original name of the game? Or is this some crazy fluke?
Thanks for your help.

4,448 Posts

Re:Was this game renamed?

[Post New]by bfgMonongahela on Dec 13, 12 2:25 PM
Hi Poof11,

Wow! That sounds like a very unusual issue! I really can't say for sure what is causing that to happen, so I think it would definitely be best for you to get in touch with our Tech Support Team. They have the tools to see how the game is running on your computer and should be able to sort everything out.

You can contact them by clicking here to submit a support ticket via email. If you're a Big Fish Game Club member, you can also connect to Live Chat Support Monday-Friday 7:30am-4:30pm PST.

Also, since this is more of a technical issue, and we like to keep all of those posts together here, I'm going to go ahead and lock this separate one now. This helps us track recurring problems and get updates to you quickly. You're definitely welcome to post over there about this as well if you'd like.

Thank you!


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