bfgMonongahela
Manatee
Manatee
4,448 Posts

Post any Brink of Consciousness: The Lonely Hearts Murders technical issues here only

[Post New]by bfgMonongahela on Dec 20, 12 5:43 PM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 
thbp
Sea Anemone
Sea Anemone
1 Posts

Re:Post any Brink of Consciousness: The Lonely Hearts Murders technical issues here only

[Post New]by thbp on Sep 29, 13 11:16 PM
I use a mini mac. I got to the point where I have all three juggling balls, I put one into slot, ( on the terrace), then did something else before putting remaining two balls into slots, and somehow lost one of the balls, I could not go back and rework how I got the three juggling balls, so I'm stuck unless I want to change my profile and redo the game to that point. Is there anything I can do besides start over?

 

Re:Post any Brink of Consciousness: The Lonely Hearts Murders technical issues here only

[Post New]by Mommalax on Mar 31, 14 1:15 AM
I'm having the same issue re: game crashed and I lost an object ,and can't go on..Help!
I'm playing on a mini iPad

 
 
 
 
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