frozen screen or brown striped screen and noise on both.

[Post New]by canweplay1 on Jan 4, 13 1:07 PM
I played other games that I purchased before I played this one and I played other games right after. When I go back to playing this game, it allow me to go forward for a few minutes and then I get either a frozen screen or a brown striped screen.
What's wrong with this game.

 
bfgSeine
Stingray
Stingray
5,158 Posts

Re:frozen screen or brown striped screen and noise on both.

[Post New]by bfgSeine on Jan 4, 13 1:47 PM
Hi canweplay1,

Welcome to the Pond!

I'm sorry to hear that you're running into display problems. Those types of issues can have a few different causes, like out of date drivers, or a compatibility issue with that particular game in relation to a software program or video card. If you'd like to check it out, our help article here covers some troubleshooting steps that might help with that:

Game Crashing, Freezing, or Blank Screen

If those tips aren't working, you can also let our Tech Support Team know what's happening and they'll be happy to help.

We also have a dedicated technical issues thread for The Torment of Whitewall Collector's Edition, so I'll go ahead and lock this discussion. Please feel free to post any problems you encounter with the game here in that technical issues thread.

I hope that helps,

bfgSeine

 
 
 
 
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