Error Message

[Post New]by Denise30 on Jan 24, 13 5:19 PM
When I try to play the game, my screen turn black then an error message pops up saying that the game tried to load at some numbers but the program terminates and go back to beginning screen. HELP PLEASE.

 
bfgSeine
Stingray
Stingray
5,158 Posts

Re:Error Message

[Post New]by bfgSeine on Jan 25, 13 2:19 PM
Hi Denise30,

Welcome to the Pond, and I'm sorry to hear that happened. Errors like that can have a few different causes, but these two help articles go over some basic troubleshooting steps that might help with that:

Game Crashing, Freezing, or Blank Screen

and

Access Violation

If those tips aren't helping, please let our Tech Support Team know. They're set up to help with issues like that and they'll be happy to assist you.

I hope that helps!

bfgSeine

 
 
 
 
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