Getting started on the trial game

[Post New]by kschic6383 on Jan 26, 13 8:00 PM
How do I begin the game? It doesn't let me add my name as a player, therefore I cant play!

3,458 Posts

Re:Getting started on the trial game

[Post New]by bfgBiwa on Jan 27, 13 5:36 AM
Heya kschic6383, welcome to the Pond!

It definitely isn't nice that you can't enter your name when you try to play the game.

In cases like this it often already helps to simply uninstall and reinstall the game to make sure that all files are where they belong.

If this doesn’t help, our Technical Support will be more than happy to have a further look at this with you so you can enjoy your game again! To get help faster it would be a great help if you could include a Dr. Felix report. You can contact them 24/7 by clicking on the green envelope at the top-right of this page. On the next page you can find the Contact Us link on the bottom-left.

I also wanted to let you know that we try to gather all technical problems with the game in our dedicated tech thread here. I'll be locking this thread to keep everything nice and tidy but don't hesitate to repost in the thread I just mentioned!

Good luck!


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