Help with this game

[Post New]by erikajune on Jan 27, 13 10:23 AM
Downloaded it on the iPad. From the Main Menu when we click on Play it takes us to that lock screen (with the 4 giant round locks) and we are unable to leave this page or play the game.

I've uninstalled, reinstalled, turned the device off and on. Nothing changes. The walkthrough is no help. Nobody else is posting about this issue so I'm not sure where else to turn for help.

How can we fix this?

 
 
 
 
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