2204sel
Seahorse
Seahorse
26 Posts

Princess with amulet

[Post New]by 2204sel on Feb 9, 13 4:57 PM
I go to the tower on the top level to get the amulet from the princess and she just stands there with her hands together. I've gone back to check if I missed something but I don't think I did. I can't move on with the game without the amulet. Help!

 
bfgSeine
Stingray
Stingray
5,158 Posts

Re:Princess with amulet

[Post New]by bfgSeine on Feb 9, 13 5:08 PM
Hi 2204sel,

When that scene becomes available, the princess should be holding the amulet in her right hand. If that isn't what's happening, I recommend using the walkthrough we have available here to see if any steps were missed:

Royal Detective: The Lord of Statues Walkthrough.

That walkthrough is the for the standard version of the game, but should have most of the same scenes, including that one with the amulet.

Hopefully that helps so you can get past that part!

bfgSeine

 
2204sel
Seahorse
Seahorse
26 Posts

Re:Princess with amulet

[Post New]by 2204sel on Feb 9, 13 5:28 PM
I have the iPad collectors version with the walk through. I don't think I missed anything. The princess stands there with her hands together. She's all blurry too. Almost like I already got it but I didn't!

 

Re:Princess with amulet

[Post New]by Lynx004 on Feb 9, 13 9:22 PM
I am having the same problem with the iPad version. The strategy guide says to zoom in on the princess, but that's not possible. I've tried tapping on her and expanding my fingers on the screen, but nothing happens.

 
2204sel
Seahorse
Seahorse
26 Posts

Re:Princess with amulet

[Post New]by 2204sel on Feb 10, 13 3:07 AM
It's sad because I was really liking this game! I'll post if I can figure it out.

 
Frezo
Seahorse
Seahorse
31 Posts

Re:Princess with amulet

[Post New]by Frezo on Feb 10, 13 6:03 AM
Same here. Checked the whole walkthroug everything seems done, but I do not get the Amulet! Bug? Did somebody re-start the game? Did it work the second time?

 

Re:Princess with amulet

[Post New]by Meandmoidus on Feb 10, 13 12:23 PM
I have tried everything too. Not possible to get the amulet. Very a pity. My princess and me are both empty handed.

 

Re:Princess with amulet

[Post New]by avenger09 on Feb 10, 13 4:03 PM
I had the same problem then I read that someone else said that you had to talk to her right after the cut scene. So, I started over and tried that and it worked. It sucked that I had to start over but it was the only way I could move forward.

 
bfgMonongahela
Manatee
Manatee
4,448 Posts

Re:Princess with amulet

[Post New]by bfgMonongahela on Feb 10, 13 4:43 PM
Hi Fishies,

I'm sorry to see more of you are having trouble at this spot in the game! It does seem like there may be an issue with the game itself, so I'd definitely suggest getting in touch with our Tech Support Team if the info in our walkthrough doesn't help.

A Tech Support Specialist will take a look at what's going on and try some targeted troubleshooting with you to get everything resolved. You can contact them by clicking here to submit a support ticket via email. If you're a Big Fish Game Club member, you can also connect to Live Chat Support Monday-Friday 7:30am-4:30pm PST.

Thank you!



bfgMonongahela

 
Frezo
Seahorse
Seahorse
31 Posts

Re:Princess with amulet

[Post New]by Frezo on Feb 14, 13 2:20 PM
Today I started the game new, but when I came to the Princess I tried to talk to her fist thing, but it still did not work. No amulet. What a pity as I really like the game. I hope we will get an update soon . I reported it to the tech support and hope the problem will be solved soon. I don't feel like to work through the game again for the 3rd time.

 
bfgIzara
Flounder
Flounder
2,151 Posts

Re:Princess with amulet

[Post New]by bfgIzara on Feb 15, 13 12:09 PM
Hey there Fishies,

I've talked with our Mobile Experts here and like avenger09 suggests there's a work around that has helped a several players running into the same issue. If you'd like to give it a try, restart the game with a new player profile and make sure to talk with the princess when first entering the tower!

If you've already tried these steps and the amulet is still not able to be collected please be sure to contact Mobile Support. They'll definitely do everything they can to help!

Frezo: Thanks so much for contacting Tech Support already! Keeping my fins crossed that the issue will be resolved!

Thanks and best of luck!

bfgIzara


 
bfgSeine
Stingray
Stingray
5,158 Posts

Re:Princess with amulet

[Post New]by bfgSeine on Feb 22, 13 1:30 PM
Hi Fishies,

I just wanted to swim by and let you know that we've just released a new iPad version of Royal Detective: The Lord of Statues Collector's Edition that addresses that issue with the princess and the amulet. You can view more information about that update here.

Also, to better track issues after the update, I'll go ahead and lock this thread. If you encounter any problems with the game, please feel free to post them in the dedicated technical issues thread here.

I hope that helps!

bfgSeine

 
 
 
 
Go to: