dlo50
Sea Anemone
Sea Anemone
1 Posts

can't pick up anything

[Post New]by dlo50 on Feb 13, 13 7:57 PM
When i go into the manor i can not pick up anything and i can not get back out. Closed game and started over with new player same thing and a white box appears in scene.

 
bfgBaikal
Marlin
Marlin
8,624 Posts

Re:can't pick up anything

[Post New]by bfgBaikal on Mar 1, 13 4:39 AM
Hi dlo50,

Welcome to the Pond!

What you have described definitely doesn't sound right.

So, I would encourage you to take a look at the following help article which has some great advice on how to update the elements that display your game:

Game Crashing, Freezing, or Blank Screen

If the problems persist though, please feel free to get in touch with Tech Support for further assistance by clicking on the green to the right of the page.

If you have the time, please run a Dr. Felix Diagnostic Report and feel free to include a screenshot of how your game is displaying as well.

Finally as this is a tech issue, I will be locking this thread but feel free to repost in the thread here, so we can keep all potential technical issues together.

I have my fins crossed for you!

bfgBaikal

Edited on 03/01/2013 at 4:40:15 AM PST


 
 
 
 
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