Game switches to windows desktop

[Post New]by CatskillHiker on Feb 18, 13 10:39 AM
My game hasn't crashed...yet. What it does is periodically is dump me back to the desktop. I can click on the icon on the tas kbar but this is very annoying. Anybody have any thoughts?

 
bfgMonongahela
Manatee
Manatee
4,448 Posts

Re:Game switches to windows desktop

[Post New]by bfgMonongahela on Feb 18, 13 1:03 PM
Hi CatskillHiker,

I did some research into that particular kind of issue and it looks like it might have something to do with other programs that are running at the same time as your game.

Our Tech Support Team has some troubleshooting steps they can go through that should help, so please get in touch with them so they can start working on this issue with you. You can contact them by clicking here to submit a support ticket via email. If you're a Big Fish Game Club member, you can also connect to Live Chat Support Monday-Friday 7:30am-4:30pm PST.

Also, we would like to collect info like this in our tech issues thread, so I'm going to lock this separate discussion now to keep things tidy.

Hope that helps!



bfgMonongahela

 
 
 
 
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