Path is blocked? Glitch on lvl 9?

Has anyone had this happen where you clear the path and fix the bridge but you can't move on because it still shows red and says "the path is blocked" even though it isn't actually blocked??

Hi gamergirl675,

Sorry to see you have had this trouble!

Just to mention, if you haven't already, I would encourage you to uninstall and reinstall the game so that you can be sure you have the most recent update, which was released on April 12th.

As this new build addresses game issues and improved performance, hopefully, this will help you to pass the level.

If the issue persists and you feel like you need some more help, please contact Tech Support for further assistance by clicking on the green to the right of the page. They will be happy to have a closer look at this for you!

Finally as this is a tech issue, I will be locking this thread but feel free to repost that issue here so we can keep all potential technical issues together.

Hope this helps!

bfgBaikal