bfgBiwa
Barracuda
Barracuda
3,458 Posts

Post any Trade Mania 2 technical issues here only

[Post New]by bfgBiwa on Apr 15, 13 12:42 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 
Rhysdux
Angelfish
Angelfish
1,219 Posts

Re:Post any Trade Mania 2 technical issues here only

[Post New]by Rhysdux on Apr 15, 13 12:47 AM
The game got stuck in the process of activating and refused to progress. I turned off the game manager and then turned it on again. Once I did that, I found that the game's trial had expired, even though I never GOT to play it.

 
bfgBiwa
Barracuda
Barracuda
3,458 Posts

Re:Post any Trade Mania 2 technical issues here only

[Post New]by bfgBiwa on Apr 15, 13 1:42 AM
Heya Rhysdux,

I'm sorry to hear that your game got stuick activating and you didn't get to play the trial .

In these cases it usually helps already to simply uninstall and reinstall the game once more as this will make the Game Manager check for the trial again.

If this doesn’t help, our Technical Support will be more than happy to have a further look at this with you so you can enjoy your game again! To get help faster it would be a great help if you could include a Dr. Felix report. You can contact them 24/7 by clicking on the green envelope at the top-right of this page. On the next page you can find the Contact Us link on the bottom-left.

I hope this helps!

bfgBiwa

Edited on 04/15/2013 at 1:43:00 AM PST


 
essgee52
Minnow
Minnow
265 Posts

Re:Post any Trade Mania 2 technical issues here only

[Post New]by essgee52 on Apr 16, 13 10:48 AM
Well into the game and after I bought it, it just stopped. Very frustrating. One of my opponents had just gone into negative $$, but it wouldn't move on. If it happens again, I will request a credit.

 
bfgSeine
Stingray
Stingray
5,158 Posts

Re:Post any Trade Mania 2 technical issues here only

[Post New]by bfgSeine on Apr 16, 13 11:56 AM
Hi essgee52,

I'm sorry to hear that happened. If the game is getting stuck, uninstalling and reinstalling it may help. You can check out information on doing that here on our help article if you'd like:

Uninstall / Reinstall a Game

If that's not working, our Tech Support Team is here to help and hopefully they can get that fixed so you can enjoy the game!

bfgSeine

 
sewbizzy
Guppy
Guppy
121 Posts

Re:Post any Trade Mania 2 technical issues here only

[Post New]by sewbizzy on Apr 16, 13 3:40 PM
Well, you locked my thread...and you didn't understand the problem...so I guess I'll put the issues here in the technical thread so that in case anyone else comes looking, they can find info about these things here.

The game SAVED my progress - just so you know - and so that is NOT the issue.

The issue comes about when one plays a CUSTOM game. You can set the percentage amount needed to win a custom game from 15% to 100% - with 50% apparently the "default" setting. You can also adjust the number of 'spins' at the casino, with 5 being the "default" setting.

If you save the game you currently have in progress, the game SAVES your actual progression in the game just fine. No glitch there. However, any custom settings you have made to the percentage needed to win the game changes back to the default setting of 50%.

Edited to add: I run my computer in administrator mode. The game itself doesn't have an "administrator mode" so I'm assuming you mean my PC.

Edited on 04/16/2013 at 3:42:58 PM PST


 
Valdy
Marlin
Marlin
9,383 Posts

Re:Post any Trade Mania 2 technical issues here only

[Post New]by Valdy on Apr 16, 13 4:00 PM
Hi Sewbizzy

I just popped back into my custom game, which I had set to 100%, and you are right, it showed up at 50% after going back into the game. And when I restart the game, it's still on 50%, so I would have to start from scratch to get the 100% back. That's not so good if you don't want to play through the whole game in one sitting.

 
SimbaKomba
Starfish
Starfish
51 Posts

Re:Post any Trade Mania 2 technical issues here only

[Post New]by SimbaKomba on Apr 16, 13 5:34 PM
I'm having the same problem in the custom game in that it goes back to default every time I leave the game - FRUSTRATING!

I'm also getting a flashing screen, not all the time, maybe every half hour or so. It flashes very fast until I return to the main menu. From there I can go back into the game and it's fine - FRUSTRATING!

The zoom won't stay put, it keeps going back to up close and personal and I have to click it 4 or 5 times to go back to the view I like. This happens every few minutes and it's - ANNOYING!

Apart from these technical glitches, I love the game. I just hope they fix them soon.

 
Valdy
Marlin
Marlin
9,383 Posts

Re:Post any Trade Mania 2 technical issues here only

[Post New]by Valdy on Apr 17, 13 1:08 AM
SimbaKomba wrote:The zoom won't stay put, it keeps going back to up close and personal and I have to click it 4 or 5 times to go back to the view I like. This happens every few minutes and it's - ANNOYING!


I have mentioned this a couple of times too in another thread. The game always zooms back to close-up, sometimes it also zooms further out. I constantly have to click the minus button on the zoom.

 
bfgBiwa
Barracuda
Barracuda
3,458 Posts

Re:Post any Trade Mania 2 technical issues here only

[Post New]by bfgBiwa on Apr 17, 13 2:06 AM
Heya Fishies,

I'm sorry to hear that the custom settings don't want to save properly, how frustrating!

If you haven't already tried you could definitely give running your game in administrator mode a try! You can find some steps on how to do that by clicking here. Should your settings still not be saved you could also give uninstalling and reinstalling the game a try!

SimbaKomba - This sounds to me as if your computer is having some problems to process the game properly. You can find some easy steps to make sure that all your graphic software is up to date here to make sure that you have all necessary software to play the game.

If this doesn’t help, our Technical Support will be more than happy to have a further look at this with you so you can enjoy your game again! To get help faster it would be a great help if you could include a Dr. Felix report. You can contact them 24/7 by clicking on the green envelope at the top-right of this page. On the next page you can find the Contact Us link on the bottom-left.

I hope this helps!

bfgBiwa

 

Re:Post any Trade Mania 2 technical issues here only

[Post New]by Mmoeller on Apr 17, 13 5:15 AM
essgee52 wrote:Well into the game and after I bought it, it just stopped. Very frustrating. One of my opponents had just gone into negative $$, but it wouldn't move on. If it happens again, I will request a credit.

Yeah this is happening to my game too

the workaround is to go to main menu by pushinhg escape button, and load the game again, and then the opponents figures out not to have negative $$.

seems there is a bug when opponents go negative too often

 

Re:Post any Trade Mania 2 technical issues here only

[Post New]by Mmoeller on Apr 17, 13 6:50 AM
Valdy wrote:
SimbaKomba wrote:The zoom won't stay put, it keeps going back to up close and personal and I have to click it 4 or 5 times to go back to the view I like. This happens every few minutes and it's - ANNOYING!


I have mentioned this a couple of times too in another thread. The game always zooms back to close-up, sometimes it also zooms further out. I constantly have to click the minus button on the zoom.

My game only do it rarely, and i think it everytime its an opponent who is going to use their turn.

 
RLM3
Seahorse
Seahorse
33 Posts

Re:Post any Trade Mania 2 technical issues here only

[Post New]by RLM3 on Apr 17, 13 9:59 AM
I was well into a custom game on the 2nd city when the game began refusing to let player 2-human-buildonsome properties. The build button was lit up but would not respond. It would allow trades, but when I selected more information on the build page, it removed the window and went dark. In order to continue, I exited and reentered. It went on to the next player. This happened again a few moves later with the same player on another property. I continued to play anyway, but finally had to quit, as this repeated with more and more of player #2's other properties.

I also had the custom % for win change back to the default after I closed and reopened it later.

I have windows 7 on a PC. I have updated drivers.

 
bfgIzara
Flounder
Flounder
2,151 Posts

Re:Post any Trade Mania 2 technical issues here only

[Post New]by bfgIzara on Apr 17, 13 10:37 AM
Hey there RLM3,

That is definitely odd, especially since it continued to happen with the new players.

I would recommend trying and running the game as an administrator to see if that will help, as that often helps free up the needed resource for the game to play correctly.

One of our Reps from Tech Support will also take a closer look to see what may be happening with the game. Just click on the green to the right of the page and then select the Contact Us link to the bottom left to reach them.

Thanks!

bfgIzara


Edited on 04/17/2013 at 10:37:46 AM PST


 
sewbizzy
Guppy
Guppy
121 Posts

Re:Post any Trade Mania 2 technical issues here only

[Post New]by sewbizzy on Apr 17, 13 11:26 AM
bfgIzara wrote:Hey there RLM3,



I would recommend trying and <a href="http://www.bigfishgames.com/help/index.html?rn=1748">running the game as an administrator</a> to see if that will help, as that often helps free up the needed resource for the game to play correctly.



Regarding the defaulting to 50% in a custom game when you close and later re-open the game, running the game as an administrator does NOT fix this issue.

I followed the instructions at the link you provided and then started a new game with 100% to win. Closed the game. Restarted the game. The custom game had reset to 50% to win.

 
bfgSeine
Stingray
Stingray
5,158 Posts

Re:Post any Trade Mania 2 technical issues here only

[Post New]by bfgSeine on Apr 17, 13 11:29 AM
Hi sewbizzy,

Thanks for the heads-up regarding that issue. If you'd like, you can let our Tech Support Team know about that and they may be able to offer additional information about that. Hopefully that's something we can look into!

bfgSeine

 
cbellcrm
Clownfish
Clownfish
818 Posts

Custom Game Glitches

[Post New]by cbellcrm on Apr 20, 13 5:18 PM
I've tried playing a custom game for Vancouver three times. Every time at some point one of the computer players goes into a negative balance, the game closes, when I go back in it says I have won because the victory condition changed to the default 50%. ARGH! I can deal with the victory condition changing by leaving the game open while I do RL. I can deal with the game closing occasionally due to an error. But the two combined make it impossible to play a full custom game. The developer needs to fix this and post a new release. This is a major bug in the game.

 
cbellcrm
Clownfish
Clownfish
818 Posts

Vehicle Discount Cards

[Post New]by cbellcrm on Apr 21, 13 1:48 AM
Unlike the first trade mania game, this one uses discount cards for vehicles. However, my discount cards never show up when buying a car. But before I got a chance to report this glitch, an event gave me a vehicle discount card. They aren't available in the card store, there is no mention of them in the tips, and the place where you use them is clearly labeled discount cards, NOT vehicle discount cards. Simply changing the label and including a tip would greatly easy the stress of all the players who think they have a game glitch.

 
cbellcrm
Clownfish
Clownfish
818 Posts

Casino

[Post New]by cbellcrm on Apr 21, 13 1:52 AM
In the custom game you can set the number of spins in the casino. Since I dislike gambling, I set it at 0. However, the computer players are still making money in the casino. Is this the way it is supposed to work? Why do they give you the option of 0 spins if it doesn't stop the gambling?

 

Moscow level: Properties randomly appearing with level 2 buildings

[Post New]by jetsetter76 on Apr 21, 13 4:13 PM
At the start of a new game, even before a full round will be conducted, properties ahead of any game play will suddenly become "owned" by an opponent. It often includes a level two building on it. It's frustrating having to land on a property on your second or third round of play and have to shell out so much money that you have to claim bankruptcy or mortgage every property you've managed to accumulate. I can only assume that this is a glitch. Please tell me that this is fixable.

Edited on 04/21/2013 at 4:22:33 PM PST


 
 
 
 
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