it went dark, says resolution needs to be changed

[Post New]by debbiejoy on Apr 21, 13 1:38 PM
but i cannot change it, for the output.
any ideas ??

windows 7 home
magnavox 32' lcd flatscreen (hubby didn't know i wouldn't be ab;e to use whole
tv screen

 
bfgMonongahela
Manatee
Manatee
4,448 Posts

Re:it went dark, says resolution needs to be changed

[Post New]by bfgMonongahela on Apr 21, 13 4:18 PM
Hi debbiejoy and welcome to the Forums.

Our Tech Support Team will be happy to take a look at how things are set up on your system and work with you directly to adjust things so you're able to play your game.

You can contact them by clicking here to submit a support ticket via email. If you're a Big Fish Game Club member, you can also connect to Live Chat Support Monday-Friday 7:30am-4:30pm PST.

Also, we would like to collect posts about any tech issues like this over in the specific thread here. This helps us track recurring problems and get updates out quickly. I'm going to lock this separate discussion now, but you're welcome to post over in that other thread if you'd like.

Thank you!



bfgMonongahela

 
 
 
 
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