Reset in parts of the game

[Post New]by ModemMom on Apr 24, 13 12:36 AM
I have yet been able to get past level 25 with out either the SCORE RESETTING or the EXTRA RESERVE PILES disappearing. It is very upsetting because I really like this game. Please tell me what I can do


8,624 Posts

Re:Reset in parts of the game

[Post New]by bfgBaikal on Apr 24, 13 2:57 AM
Hi ModemMom,

Welcome to the Pond!

If the game is glitching and not recording your scores correctly each time you play a certain level, you could give uninstalling and reinstalling the game a try to see if that helps.

Creating a new player profile can sometimes help as well, but keep in mind that doing this would require you to start over from the beginning.

If the problems persist, please feel free to get in touch with Tech Support for further assistance by clicking on the green to the right of the page. There is a Contact Us link to the right of the Help pages and one of our reps will be happy to take a look at this with you.

Finally as this is a tech issue, I will be locking this thread but feel free to repost that issue here so we can keep all potential technical issues together.

Hope this helps!


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