[Post New]by fleabait on May 30, 13 5:54 PM
opened the box to get the hacksaw clicked on hacksaw the game froze came back hacksaw was gone not in my inventory hate to have to start game over cannot saw through door without hacksaw help please uninstalled, reinstalled game twice started game twice with new profile freezes at hacksaw get no violation code hacksaw just gone can play game until get to door to use hacksaw on guess can't finish game any help

Edited on 06/01/2013 at 1:33:48 PM PST

8,624 Posts


[Post New]by bfgBaikal on Jun 21, 13 3:23 AM
Hi fleabait,

Welcome to the Pond!

Have you tried checking the other "rows" in your inventory, sometimes it is easy to forget items are there and perhaps there is another cutting tool you can use?

You could also try pressing the hint button, to see if there are any other areas you could access to get that item?

If you continue to have trouble with this item, please give uninstalling and reinstalling the game a try to see if that helps.

Finally, creating a new player profile can sometimes help as well, but keep in mind that doing this would require you to start over from the beginning.

If the problems persist however, please feel free to get in touch with Tech Support for further assistance by clicking on the green to the right of the page and they will be happy to take a closer look at this with you.

Hope this helps!


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