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Post any Big City Adventure: Tokyo technical issues here only

[Post New]by bfgBaikal on Jun 12, 13 12:34 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'


Re:Post any Big City Adventure: Tokyo technical issues here only

[Post New]by peprpatti on Jul 10, 13 6:51 PM
Big City Adventure Tokyo seems to start but the game doesn't show up on my PC. I click start and the screen goes black but before THE "BIG FISH GAMES" logo appears the games returns to the Game Manager. I am using Windows7 x64 on a Gateway PC.


Re:Post any Big City Adventure: Tokyo technical issues here only

[Post New]by terbaer on Oct 15, 13 2:18 PM
I am not sure if this is the type of technical issues for here, but I'll mention it anyway.
In the scene "Tokyo Station", I don't remember which Round, but I needed to find a trash can and a drink cup. I found the trash can first, great. However, the drink cup was on the trash can, and since the trash can was gone, I couldn't find the drink cup. Used the hint and of course it circled around where the trash can use to be. I clicked and clicked until, finally, surprisingly, it found the spot where the drink cup was suppose to be. I don't know if this was a glitch on my game only, I didn't find anyone in the forum having the problem. The second time around, I was careful to find drink cup first.

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