CanadaLes
Jellyfish
Jellyfish
13 Posts

Update, lose current game?

[Post New]by CanadaLes on Jun 17, 13 12:38 PM
Just curious, I got a message to update my game (from the app store). Will I lose my current game scores, levels, Juju, gold and coins? I can not seem to play without updating, but I don't want to lose all the work I did on the game so far!

 
bfgSeine
Stingray
Stingray
5,158 Posts

Re:Update, lose current game?

[Post New]by bfgSeine on Jun 17, 13 1:04 PM
Hi CanadaLes,

Welcome to the Pond, and great question!

When updating the game, you shouldn't lose any of your current content. If you have any questions or concerns about an update, you can also contact our Mobile Support Team and they'll be happy to help out.

Happy gaming!

bfgSeine

 
CanadaLes
Jellyfish
Jellyfish
13 Posts

Re:Update, lose current game?

[Post New]by CanadaLes on Jun 17, 13 5:30 PM
I posted in the technical support thread as well, but after updating I cannot open the game at all. It tries to open, then kicks me back to my desktop every time I try. So frustrating! I am on an iPad 2.

 
CanadaLes
Jellyfish
Jellyfish
13 Posts

Re:Update, lose current game?

[Post New]by CanadaLes on Jun 18, 13 5:23 PM
The game is working again! I kept all my progress and am liking the new levels. Thanks!

 

Re:Update, lose current game?

[Post New]by Groundhog65 on Apr 15, 14 2:57 PM
Very frustrated to hear of all the new things and I still can't get on!

 
 
 
 
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