Frogmort
Manatee
Manatee
3,812 Posts

Is the server down? 30 June 2013 11am PST

[Post New]by Frogmort on Jun 30, 13 11:08 AM
Can't get in at all. Nothing wrong with my internet connection.

Anyone else experiencing this?

 
Winfrey3
Clownfish
Clownfish
515 Posts

Re:Is the server down? 30 June 2013 11am PST

[Post New]by Winfrey3 on Jun 30, 13 1:45 PM
I've been having problems too. Got in a couple of times but when I tried to do anything either my stuff would disappear (paths, walkers, monument etc) or my scores, money, gold etc would reset to zero or both. Last time I tried I couldn't get in at all. Just started playing yesterday on iPad. Is the server overloaded with lots of new players due to the US release on Apple gadgets?

 
bfgSeine
Stingray
Stingray
5,158 Posts

Re:Is the server down? 30 June 2013 11am PST

[Post New]by bfgSeine on Jun 30, 13 1:53 PM
Hi Frogmort and Winfrey3,

I'm sorry to hear that you're having problems accessing the game. Since this game was very recently released, I'm not sure exactly what may be causing that issue, but I do recommend getting in touch with our Mobile Support Team. They'll be able to look into that for you and hopefully get the game working.

Since this sounds like it may be a technical issue, I'll also go ahead and lock this thread, but please feel free to report any problems you encounter with the game in the dedicated technical issues thread here.

I hope that helps!

bfgSeine

 
 
 
 
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