WATER PIPES AND HANDLE...

 
PWORD
Sea Anemone
Sea Anemone
3 Posts

WATER PIPES AND HANDLE...

[Post New]by PWORD on Jun 21, 08 1:08 PM
I'M STUCK ON THE LEVEL WHERE YOU PIECE TOGETHER THE WATER PIPES....I COMPLETED THAT PART, BUT...I CAN'T SEE WHERE THE NEXT MOVE IS TO ADVANCE TO THE NEXT LEVEL.....I DON'T KNOW WHAT TO DO WITH THE HANDLE....PLEASE HELP

 
cesse47
Orca Whale
Orca Whale
20,337 Posts

Re:WATER PIPES AND HANDLE...

[Post New]by cesse47 on Jun 21, 08 1:16 PM
Pword, since it is in your inventory, you need to use it someplace where your cursor turns blue. Check each scene showing on your map. Run you cursor over the screen to see where it turns blue. Hope that helps. Good Luck.

 
PWORD
Sea Anemone
Sea Anemone
3 Posts

Re:WATER PIPES AND HANDLE...

[Post New]by PWORD on Jun 21, 08 1:19 PM
WE TRIED THAT...ABSOLUTELY NOTHING TURNED BLUE....WE REVISITED THE OTHER SCENES AND THE HANDLE IS NOT ALLOWED OUT OF THE INVENTORY BOX

 
bfgAegean
Moderator
Moderator
1,568 Posts

Re:WATER PIPES AND HANDLE...

[Post New]by bfgAegean on Jun 21, 08 1:21 PM
PWORD wrote:WE TRIED THAT...ABSOLUTELY NOTHING TURNED BLUE....WE REVISITED THE OTHER SCENES AND THE HANDLE IS NOT ALLOWED OUT OF THE INVENTORY BOX


Hi PWORD! That handle looks like part of a water pump somewhere .

Edited on 06/21/2008 at 1:36:19 PM PST


 

Re:WATER PIPES AND HANDLE...

[Post New]by Mom2MPs on Jun 21, 08 4:20 PM
I was able to connect the pipes and got the handle. When I went back to put the handle where it belongs, the handle came out of my inventory and is now above the list box and I can't do anything with it. It looks like it is floating in the lava. Help!!!

 

Re:WATER PIPES AND HANDLE...

[Post New]by crazyfatchick on Jun 21, 08 7:39 PM
I'm stuck in the same spot. The handle will not stay in the inventory - it just floats above the box. I know where the handle needs to go, I just can't get it there!

 

Re:WATER PIPES AND HANDLE...

[Post New]by storyweaver on Jun 21, 08 10:47 PM
I am having the same problem as others - I did the pipes, got the handle, know where it is supposed to go, but it doesn't stay in inventory, just floats above it so that you can't select it. Anyone have a solution for this problem??

 
scotcat
Flounder
Flounder
2,340 Posts

Re:WATER PIPES AND HANDLE...

[Post New]by scotcat on Jun 22, 08 1:24 AM
PWORD wrote:WE TRIED THAT...ABSOLUTELY NOTHING TURNED BLUE....WE REVISITED THE OTHER SCENES AND THE HANDLE IS NOT ALLOWED OUT OF THE INVENTORY BOX


There is a small water pump in one of the scenes that needs a handle. I believe it does turn blue.

 
scotcat
Flounder
Flounder
2,340 Posts

Re:WATER PIPES AND HANDLE...

[Post New]by scotcat on Jun 22, 08 1:27 AM
storyweaver wrote:I am having the same problem as others - I did the pipes, got the handle, know where it is supposed to go, but it doesn't stay in inventory, just floats above it so that you can't select it. Anyone have a solution for this problem??


I am not sure what to tell you since I have played this game twice and never experienced this. Maybe exit the game completely and go back in a bit later and try again???

 
cesse47
Orca Whale
Orca Whale
20,337 Posts

Re:WATER PIPES AND HANDLE...

[Post New]by cesse47 on Jun 22, 08 7:00 AM
Question for bfgAegean, bfgFlounder, or bfgErie: would the "floating" inventory item be fixed if the game was deleted and re-downloaded? Would progress in the game be lost? I know with Madame Fate if the game was deleted and re-downloaded, progress was saved (except for the puzzle not completed) and that solved a couple of glitchy problems for folks.
Thanks

 
bfgAegean
Moderator
Moderator
1,568 Posts

Re:WATER PIPES AND HANDLE...

[Post New]by bfgAegean on Jun 22, 08 11:04 AM
cesse47 wrote:Question for bfgAegean, bfgFlounder, or bfgErie: would the "floating" inventory item be fixed if the game was deleted and re-downloaded? Would progress in the game be lost? I know with Madame Fate if the game was deleted and re-downloaded, progress was saved (except for the puzzle not completed) and that solved a couple of glitchy problems for folks.
Thanks


Hi cesse47! No, deleting and reinstalling the game won't erase your save files. As far as whether or not doing so will fix the floating inventory items some people are experiencing - it may. If anyone is continuing to have this issue, their best bet is to contatct Big Fish customer support, they're very helpful .

Happy gaming!

 

Re:WATER PIPES AND HANDLE...

[Post New]by longtailelsie on Jun 23, 08 2:12 PM
Hi,

I too am having this problem. I get the pump handle in the pipes screen, and it just floats above the inventory box. That screen is the only screen I can actually click on the handle. If I go to the map where I need to use it, it just floats and I can't grab it or do anything further in the game.

This is very disappointing, is there a patch available for this issue that anyone knows about?

 

Re:WATER PIPES AND HANDLE...

[Post New]by longtailelsie on Jun 23, 08 2:42 PM
Well...I got around this and not be re-installing (which I did to no avail). I had to restart the level THREE times. The first two times, once I completed the pipes the whole game froze and I had to ctrl+alt+delete to get out of there. Third time I finally go the pump handle and was able to go to the map right away and put it on the pump.

I didn't waste time going through all the map levels, I was too desparate to hang onto the handle and not have it float aimlessly above the inventory box.

Bigfish should really look into this bug because it's not just unpleasant it prevents you from continuing on with the game.

 
bfgErie
Moderator
Moderator
1,361 Posts

Re:WATER PIPES AND HANDLE...

[Post New]by bfgErie on Jun 23, 08 2:49 PM
Hi longtailelsie! I'm sorry to hear that you are having trouble with the pump handle. If the game isn't functioning properly, we recommend contacting our Customer Support team. Click here to go to our help pages or click on the "Need Tech Support?" link on the right side of this page. There, you'll see a window that says "Contact Customer Support". That's the quickest way to get a hold of someone. These folks are very talented and I am certain that they'll be able to take care of this problem for you. Our Customer Support Representatives and are smart, friendly and very helpful!

 
bcangel56
Jellyfish
Jellyfish
16 Posts

Re:WATER PIPES AND HANDLE...

[Post New]by bcangel56 on Jun 24, 08 10:30 AM
I am also having trouble in this spot. The water pump handle was floating above the inventory box and I couldn't get it to go where it needed to go. Now, I've just redone the level for the second time, and the water pump handle has disappeared! I don't know where to find it again and I read that someone had to do this level 3 times before it worked - did you experience any of these problems? I've had numerous problems throughout the game, not opening up properly, script error messages, the "white screen" ... I've deleted and dowloaded this game so many times, and it seems that something crops up ... I guess we are all getting the kinks out??

Anyway, I've read your posts in here with interest and just thought I'd add my comments because I was feeling really (really) alone until I came in here!!

If anyone has a solution (or quick fix) it would be wonderful if you'd share with everyone.

Thanks, BCAngel

 
bfgErie
Moderator
Moderator
1,361 Posts

Re:WATER PIPES AND HANDLE...

[Post New]by bfgErie on Jun 24, 08 10:39 AM
Hi bcangel56. If you are having technical problems with any of our games, please contact our Customer Support team. The forums are not designed to address these types of issues. Our Customer Support team are trained to deal with these types of problems and will work with you to get our game working properly. You can contact our support team here or by clicking on the "Need Tech Support" at the right of the screen.

Edited on 06/25/2008 at 12:17:16 PM PST


 
bcangel56
Jellyfish
Jellyfish
16 Posts

Re:WATER PIPES AND HANDLE...

[Post New]by bcangel56 on Jun 24, 08 10:43 AM
bfgErie ... turnaround time for tech support is 72 hours right now ... that's why I'm in here trying to get some solutions.

Thanks! BCAngel

 
cat52
Minnow
Minnow
288 Posts

Re:WATER PIPES AND HANDLE...

[Post New]by cat52 on Jun 24, 08 5:38 PM
I'm really not sure if this is the right thread but I see nothing closer...please relocate this if necessary!

Is this the puzzle with the pipe pieces in the upper left corner and the slide-able pipes on the main board, with a steam whistle involved?

That's the one I'm having problems with. All my pipe pieces are shaped like an "L" and I have connected as many of them to the middle pipes as will fit anywhere (with the middle pipes in various configurations). Is there a way to rotate the pieces? I tried right-clicking a la jigsaw-style puzzle pieces in other games, but that didn't work. I tried laying one "L" next to another, already-connected "L" to see if the piece would self-rotate, but it didn't. I have a mortified feeling I'm jmissing something obvious to rotate the pieces, and will be properly embarrassed if someone can help me out

OOPS! ....never mind, I found the right thread. And the answer. And I'm embarrassed.

Edited on 06/24/2008 at 5:45:41 PM PST


 
SHOff
Starfish
Starfish
44 Posts

Re:WATER PIPES AND HANDLE...

[Post New]by SHOff on Jun 24, 08 9:03 PM
I finished the game and now I'm going through it a second time. This same thing happened to me. When I got the handle it floated above the inventory box and I couldn't get it. I decided to try and replay the scenes. That worked for me. The handle stayed in the box and I was able to attach it to the water pump ... try running your cursor over that scene again because the pump is not where you would expect it. Hope you can get that glitch out. It can be frustrating!

 
bcangel56
Jellyfish
Jellyfish
16 Posts

Re:WATER PIPES AND HANDLE...

[Post New]by bcangel56 on Jun 25, 08 1:34 PM
I had read somewhere from a post (can't remember if in this one or another one), but that post said that he/she went through the level 3 times before it worked. I redid the whole level 3 times and on the third time everything fell together like it "should". I have since finished the game (YEA!) and am on my second go round! This is an excellent game ... what are they going to do to top this one?!!

BCAngel

 
 
 
 
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