[Post New]by vkimes812 on Jul 5, 13 1:24 PM
When I get to the level where I can hired a musician. My game crashes... I lose everything and have to start all over. This is happen every time. Has anyone else had this problem? I like the game hate that I can't continue to play it. Please help!!!!!

1,934 Posts


[Post New]by bfgDeveron on Jul 5, 13 1:32 PM
Hello vkimes812,

Welcome to the Pond!

When a game is crashing like this, often it's an indication that some software on the computer isn't communicating well with something in the game, and should be updated. For help finding updates for that software, just click on the blue text below:

Game Crashing, Freezing, or Blank Screen

If that doesn't help, the next step would be contacting our Tech Support Team. They will be able to offer some suggestions to help get to the bottom of what's happening.

We have a dedicated tech thread for each of our games, to keep things tidy. So, I'm going to go ahead and lock this thread. Please feel free to post any other issues you experience like this in the thread HERE.

I hope this helps!


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