bfgBaikal
Marlin
Marlin
8,624 Posts

Post any Left in the Dark: No One on Board technical issues here only

[Post New]by bfgBaikal on Aug 28, 13 1:40 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 
cujo126
Lobster
Lobster
93 Posts

Re:Post any Left in the Dark: No One on Board technical issues here only

[Post New]by cujo126 on Aug 28, 13 11:33 AM
dunno if this is considered a technical issue but BF wont let me buy the games..i click buy and it goes to my shopping cart but says cart is empty..tried it with other games just to see if the would go into cart but still says shopping cart is empty...tried to live chat with customer service but it was closed too..anyone else having this problem?

 
bfgDeveron
Dogfish
Dogfish
1,934 Posts

Re:Post any Left in the Dark: No One on Board technical issues here only

[Post New]by bfgDeveron on Aug 28, 13 4:24 PM
Heya cujo126,

We were briefly having some trouble with the shopping cart today, but everything should be back up and running as normal!

If anyone is still having trouble with that, please contact our Tech Support Team so we can take a look at that!

bfgDeveron

 
mlc9
Starfish
Starfish
44 Posts

Lost my inventory window

[Post New]by mlc9 on Aug 29, 13 2:43 PM
I cannot get to any of my inventory items in the game. I closed the game and re-started but the inventory window still does not pop up.

 
bfgBaikal
Marlin
Marlin
8,624 Posts

Re:Post any Left in the Dark: No One on Board technical issues here only

[Post New]by bfgBaikal on Aug 30, 13 5:04 AM
Hi mlc9,

I am so sorry to hear that!

It sounds to me that your game may not be functioning as it should so I would encourage you to try uninstalling and reinstalling the game to see if that helps.

Creating a new player profile can sometimes help as well, but keep in mind that doing this would require you to start over from the beginning.

If the problems persists and you would like some dedicated support on this, please feel free to get in touch with Tech Support for further assistance and they will be happy to help!

Best of luck!

bfgBaikal

 

Re:Post any Left in the Dark: No One on Board technical issues here only

[Post New]by NorahLiath on Oct 4, 13 4:28 AM
I have purchased the game, and I can download it and install, but it refuses to activate. I've tried uninstalling and re-installing it several times already, but it just doesn't activate the game. It's always error code 1402.

 
blueskies01
Guppy
Guppy
161 Posts

Re:Post any Left in the Dark: No One on Board technical issues here only

[Post New]by blueskies01 on Aug 16, 14 11:05 PM
Mac 10.6.8: Doesn't open; all that's visible is the dreaded psychedelic-colors screen block.

Edited on 08/16/2014 at 11:05:50 PM PST


 
 
 
 
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