5,158 Posts

Post any Summer Mahjong Technical Issues here only

[Post New]by bfgSeine on Oct 7, 13 9:22 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

37 Posts

Re:Post any Summer Mahjong Technical Issues here only

[Post New]by letseat on Oct 7, 14 11:39 AM
When you use your bomb and it takes 3 tiles away: At the end of the level you'll be stuck with ONE tile....You then can't do nothing! You are stuck..If this has happen to anyone please let me know. Ty ahead of time...I was going too buy--thinking I will just start over,,,,,But I was only going to buy because of the extras ---which is what caught my eye in the 1st place...What a great idea for a mahjong game..I'll wait till the kinks get fix...Would of been fun...(may-be) I was only in 20mins. of the game when this happen....

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