poppy45
Clownfish
Clownfish
834 Posts

bought it

[Post New]by poppy45 on Oct 28, 13 7:00 PM
played the demo loved it bought it & surprise, surprise it won't play. no error message just dings & goes nowhere. tells me I own the game want to play again how droll, didn't play it a first time sounds like an oxymoron to me has any little fish had a problem or is it just another BFG Big F Garbage

 
orphaned
Angelfish
Angelfish
1,080 Posts

Re:bought it

[Post New]by orphaned on Oct 28, 13 7:13 PM
dear poppy45:

please contact TechSupport!!!!! They are brilliant and can help!!!

PLEASE!!!!!!


Edited on 10/28/2013 at 7:31:25 PM PST


 
bfgMurrumbidgee
Moderator
Moderator
1,338 Posts

Re:bought it

[Post New]by bfgMurrumbidgee on Oct 29, 13 12:44 PM
Hi Poppy45,

I am sorry to hear that Dark Canvas: Blood and Stone Collector's Edition isn't loading for you.

As orphaned mentioned, please contact Customer Support with a Dr Felix report if possible. They will be more than happy to work with you to find a solution.

After all, the last thing we want is for you to have purchased a game that you're unable to enjoy.

As this is a technical issue, I am going to lock the thread, but please don't hesitate to post in the Technical Issues thread or contact us directly if you have any further trouble.

bfgMurrumbidgee



 
 
 
 
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