bfgFlounder
Moderator
Moderator
12,864 Posts

Post any The Torment of Mont Triste technical issues here only

[Post New]by bfgFlounder on Nov 10, 13 9:00 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 

Re:Post any The Torment of Mont Triste technical issues here only

[Post New]by hookedonHOG on Nov 10, 13 10:36 AM
Don't know how they could put out the SE when they don't have the bugs out from the CE
I did get my money back on the CE so I figured I would buy the SE
Same problem Black screen I do have sound but that's it
What I don't understand is how some people have it and some don't like me
I have done everything they have told me to do and nothing works

I really don't even care about this game anymore just want to know why nothing works

 
LuckyKK
Minnow
Minnow
257 Posts

Re:Post any The Torment of Mont Triste technical issues here only

[Post New]by LuckyKK on Nov 11, 13 10:07 AM
I also just get a Black Screen, with sound. ?

 
chicabees
Jellyfish
Jellyfish
19 Posts

Re:Post any The Torment of Mont Triste technical issues here only

[Post New]by chicabees on Nov 11, 13 10:44 AM
Same problem as the CE - black screen and sound

 

Re:Post any The Torment of Mont Triste technical issues here only

[Post New]by judygoodfellow on Nov 14, 13 12:01 PM
I still have the same - blank screen and sound.Need to call up Task Manager to escape

 
co_ff_ee
Starfish
Starfish
59 Posts

Re:Post any The Torment of Mont Triste technical issues here only

[Post New]by co_ff_ee on Nov 15, 13 6:30 AM
This game will not play. It gets too far in the corner, cutting off a third of the picture and I can't get to any of the buttons to bring it down. I have installed and reinstalled it several times and it always does the same way.

 
Amazon17
Jellyfish
Jellyfish
10 Posts

Mac right click not functioning on Tangram mini-game

[Post New]by Amazon17 on Dec 31, 13 3:49 PM
I have tried control+click and a two-finger click on my MacBook Pro track pad. Neither work.


 
 
 
 
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