1,934 Posts

Post Your Tech Issues For Space Mahjong Here Only!

[Post New]by bfgDeveron on Nov 26, 13 8:02 AM
Hello All,

Thanks orphaned for getting this started. I'm going to go ahead and sticky the thread. I've also changed the subject line so that it's easy for users to find.

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to is check for an existing thread and if none exist start a new thread in the game's Forum by clicking on 'Create New Discussion.'

Go to: