orphaned
Angelfish
Angelfish
1,080 Posts

Post Your Technical Problems For Campgrounds: The Endorus Expedition Here Only!!

[Post New]by orphaned on Jan 1, 14 2:04 AM
Happy New Year!!

please post your tech problems here ...

Edited on 01/01/2014 at 9:05:51 AM PST


 
bfgWendwater
Dogfish
Dogfish
1,911 Posts

Re:Post Your Technical Problems For Campgrounds: The Endorus Expedition Here Only!!

[Post New]by bfgWendwater on Jan 1, 14 9:04 AM
Happy New Year Everyone!

Thanks for starting up that Tech thread orphaned!

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 

Re:Post Your Technical Problems For Campgrounds: The Endorus Expedition Here Only!!

[Post New]by MamaGameFreak on Jan 16, 14 11:16 AM
I purchased this game as soon as it came out, but I haven't been able to play it at all. The game keeps crashing to the background of my computer. I have been in touch with the tech team and so far they haven't offered anything other than your 1st tier level of support suggestions. I have uninstalled, reinstalled the game, uninstalled, reinstalled the game manager, made sure my computer and java was up to date, I have updated all the graphics and video card drivers and made sure there are no firewall conflicts. I don't know what else to do. I even tried both the collectors and the regular version of the game, to no avail, this game just won't run on my PC. Does anyone have any idea what could be wrong?

 
lindap629
Seahorse
Seahorse
27 Posts

Re:Post Your Technical Problems For Campgrounds: The Endorus Expedition Here Only!!

[Post New]by lindap629 on Jan 26, 14 12:52 PM
I have installed this game on a win7 pc and a win8.1 pc. I have changed every item in the game's folder to have the maximum authority. I have changed the executables to every possible previous OS. NOTHING MAKES THIS GAME WORK! At least not on a pc. Please please somebody tell me the secret to getting this game to play. I really do not want to give it up. I do not own a mobile device that will play games, so that is not my solution.

 

Re:Post Your Technical Problems For Campgrounds: The Endorus Expedition Here Only!!

[Post New]by nutzo50 on Feb 5, 14 5:45 PM
I'm running a Mac Snow Leopard. On the last couple of levels some of my workers disappear. It will show that I have 12 workers, but only 6 are available. Anyone else have this problem? Any solutions?

 
agurney76
Jellyfish
Jellyfish
12 Posts

Re:Post Your Technical Problems For Campgrounds: The Endorus Expedition Here Only!!

[Post New]by agurney76 on Feb 11, 14 5:38 PM
I am not very 'tech savvy' but I have loaded both of the editions for this game and they are both too big for the screen. If it play in full screen about an inch seems to be cut off on both sides and if I take it out of full screen it is too small.
Is it my computer or the game? I love these kind of games and would like to see if there is a way to fix it before buying it. Thanks!

 
 
 
 
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