msdawn01
Minnow
Minnow
265 Posts

can't log in

[Post New]by msdawn01 on Jan 17, 14 7:39 PM
i keep getting an unexpected error when i go to play & the game shuts down. i am on 18 could this possibly be the problem?

 
LynthePin
Lobster
Lobster
85 Posts

Re:can't log in

[Post New]by LynthePin on Jan 18, 14 2:12 AM
Shouldn't be. There are a few players on lvl18 and they haven't said anything.

I would put this on the tech problem thread as that is mod monitored.

 
basmith12
Herring
Herring
366 Posts

Re:can't log in

[Post New]by basmith12 on Jan 18, 14 8:16 AM
I got to level 18 and was entered periodically to gift, play the wheel and play to build resources as I really like this game but a couple days ago would not allow me to log in either. Tried re-installing but same message "midnightcastle.exe not working" Just saw this and don't know but may be that we are at a standstill for now. Hope not for long.

 
bfgDeveron
Dogfish
Dogfish
1,934 Posts

Re:can't log in

[Post New]by bfgDeveron on Jan 19, 14 4:51 PM
Hello All,

I'm sorry to hear about those connection issues.

Here's a help article with some great troubleshooting tips and tricks to help resolve that issue. For helping finding that, just click on the blue text below:


Unable to Connect Error Message


If that doesn't help, our Tech Support Team would be happy to lend a hand.

I'm going to go ahead and lock this thread, as this is a tech issue. If you run into any other issues like this, please feel free to post in our dedicated Tech Thread for this game.

I hope this helps!

bfgDeveron

 
 
 
 
Go to: