hardware failed to switch to specified mode

[Post New]by blondee0510 on Feb 22, 14 5:10 PM
what does this mean? I bought the game and it worked fine for awhile and a couple of months ago my grandson tried playing again and got this message. I have uninstalled and reinstalled the game and i have contacted customer service but have yet to get a reply that is helpful. i am tired of playing email tag with customer service. would love some answers on this if anyone knows anything about this?

 
 
 
 
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