Game freezing

[Post New]by TinasNana2 on Feb 27, 14 5:26 PM
I have played this game many times with no problem. Today it has frozen on the letter on Louisa's desk. I can't get out of it without shutting down the game using task manager. I have uninstalled and reinstalled but it is doing the same thing. Do I have to delete the profile I am using and create another one?

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