ChestnutHeights
Salmon
Salmon
2,542 Posts

Save Data Error

[Post New]by ChestnutHeights on Mar 11, 14 8:29 AM
Just curious for those who received the save data error after yesterday's update. Has anyone been able to reenter the game after receiving the error message?

I'm still locked out ( I know about the 48 hrs ). Just curious if anyone else has been able to enter.

 

Re:Save Data Error

[Post New]by atvmom40 on Mar 11, 14 8:47 AM
I'm having the same issue. Still haven't been able to get back in.

 

Re:Save Data Error

[Post New]by 101Meadows on Mar 11, 14 8:50 AM
I am having the same issue I really miss playing this game as I enjoy the daily challenges. Hope this issue gets resolved soon.

 
chipper23
Guppy
Guppy
198 Posts

Re:Save Data Error

[Post New]by chipper23 on Mar 11, 14 9:04 AM
I tried to get in this morning ..Still a no go..

 
cherbtoo
Orca Whale
Orca Whale
22,629 Posts

Re:Save Data Error

[Post New]by cherbtoo on Mar 11, 14 9:28 AM
No such luck yet, one day down, one day to go and patiently.

 
basmith12
Herring
Herring
366 Posts

Re:Save Data Error

[Post New]by basmith12 on Mar 11, 14 9:32 AM
I am still waiting too. not so patiently, though! I keep trying to get in. I feel ashamed to be so anxious over a game as I have been kicked out since January but I really enjoyed this game. Hope everyone gets in soon! Happy gaming

 
eazycamz
Seahorse
Seahorse
23 Posts

Re:Save Data Error

[Post New]by eazycamz on Mar 11, 14 10:08 AM
I am experiencing the same problem. I upgraded and I played for two days and I got locked out last night. I am very unhappy, as I just made level 17. Does anyone have any idea as to what happened?

 
bfgWendwater
Dogfish
Dogfish
1,911 Posts

Re:Save Data Error

[Post New]by bfgWendwater on Mar 11, 14 11:11 AM
Hi Everyone,

We have been informed that reinstating those files is a manual process, which is why it may take up to 48 hours. Also, given that the developer is based in Russia, the time difference is a factor.

Thanks for your patience while the developer gets those issues fixed and we will keep you informed should we receive anymore information.

bfgWendwater

 
awalkinglady
Pufferfish
Pufferfish
1,341 Posts

Re:Save Data Error

[Post New]by awalkinglady on Mar 11, 14 11:15 AM
Russia....really?

 
FudgeChi
Flounder
Flounder
2,380 Posts

Re:Save Data Error

[Post New]by FudgeChi on Mar 11, 14 11:35 AM
I don't understand why MORE are locked out AFTER the update than before!

And there have been no reports of anyone's being restored manually yet.

Plus the time difference should work in the players in the US favour as Russia is ahead! I'm UK and they are 4 hours ahead of me. They will have gone home for the night now!

 
 
 
 
Go to: