Post your TECH ISSUES for European Mystery: The Face of Envy here

[Post New]by pondprowler on Mar 16, 14 12:36 AM
A thread to post your tech issues for this game!

And don't forget there's a Collector's Edition for this game if you need tech help or just get stuck! Here's the link

http://forums.bigfishgames.com/forums/show/3730.page

Edited on 03/19/2014 at 9:52:17 AM PST


 
bfgVaiya
Salmon
Salmon
2,557 Posts

Re:Post your TECH ISSUES for European Mystery: The Face of Envy here

[Post New]by bfgVaiya on Mar 16, 14 9:28 AM
Hey ponprowler,

Thanks for getting the tech thread started! I've stickied this discussion so everyone can find it!

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgVaiya

 
bfgWendwater
Dogfish
Dogfish
1,911 Posts

Re:Post your TECH ISSUES for European Mystery: The Face of Envy here

[Post New]by bfgWendwater on Mar 19, 14 9:53 AM
Thanks for posting that link to the Collector's Edition pondprowler! I went ahead and made it clickable so players can get right to it.

bfgWendwater

 

Re:Post your TECH ISSUES for European Mystery: The Face of Envy here

[Post New]by Seedysearcher on Mar 21, 14 11:43 AM
I can't get the wire cutters to cut the chain to get the rabbit.

 
 
 
 
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