Post your TECH ISSUES for Deadly Puzzles: Toymaker here

[Post New]by pondprowler on Mar 19, 14 12:33 AM
A thread to post your tech issues for this game!

Edited on 03/19/2014 at 8:42:13 AM PST


 

Re:Post your TECH ISSUES for Deadly Puzzles: Toymaker here

[Post New]by bangedsteel on Mar 19, 14 7:41 AM
In the first HO scene I cannot click on any of the objects needed.

 
Gungnir
Jellyfish
Jellyfish
14 Posts

Re:Post your TECH ISSUES for Deadly Puzzles: Toymaker here

[Post New]by Gungnir on Mar 19, 14 7:51 AM
The same here. I click and the objects don't disappear from the list. Made a new profile and now it works!

Edited on 03/19/2014 at 9:40:01 AM PST


 
bfgWendwater
Dogfish
Dogfish
1,911 Posts

Re:Post your TECH ISSUES for Deadly Puzzles: Toymaker here

[Post New]by bfgWendwater on Mar 19, 14 8:41 AM
Hey there Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 
MissAbby
Catfish
Catfish
1,709 Posts

Re:Post your TECH ISSUES for Deadly Puzzles: Toymaker here

[Post New]by MissAbby on Mar 19, 14 1:20 PM
I'm having the same problem with the first HO scene. Click on objects, nothing happens. Uninstalled and reinstalled still happens. Changed to system cursor..still happens. I'm sending in my Dr. Felix to report this problem. My drivers are up to date, my computer is only a year old, running Windows 8.1. I would like to purchase this game.

ETA: I tried another profile and was able to start playing the game, on that basis I would like to rescind my statement of "I would like to purchase the game"!

Edited on 03/19/2014 at 3:27:25 PM PST


 
blueskies01
Guppy
Guppy
161 Posts

Re:Post your TECH ISSUES for Deadly Puzzles: Toymaker here

[Post New]by blueskies01 on Mar 20, 14 7:10 PM
Mac 10.6.8: Will not play. Opens to the dreaded psychedelic screen with "No Text" across it, while sound plays in background. Beware, Mac fishies.

Edited on 03/20/2014 at 7:10:36 PM PST


 
 
 
 
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