Freezing

[Post New]by thepianolady on Mar 20, 14 5:34 AM
My game keeps freezing at the point of the pick axe breaking up the stone to make a brick. Going to try to restart my computer, after that, I have no idea what to do. It's a brand new computer so it shouldn't be on my end.

 
joyce2121
Manatee
Manatee
4,490 Posts

Re:Freezing

[Post New]by joyce2121 on Mar 20, 14 6:19 AM
Uninstalling then re-installing the game is what usually works
for me. Might be worth a try.

 

Re:Freezing

[Post New]by thepianolady on Mar 20, 14 6:57 AM
Going to try that next. I got by that part. Let's me play for a bit and then will freeze again. Tired of having to close game and go back in to play.

Thank you

 
bfgVaiya
Salmon
Salmon
2,557 Posts

Re:Freezing

[Post New]by bfgVaiya on Mar 20, 14 9:03 AM
Hey thepianolady

I'm really sorry to see there's some trouble with freezing in the game! It may help to check out the help article below for some troubleshooting steps:

Game Crashing, Freezing, or Blank Screen

If that doesn't quite help out, please contact our Tech Support Team HERE with a Dr. Felix Report and one of our Reps will be more than happy to help out.

Since this is a tech issue, I'm going to go ahead and lock this thread. Please feel free to repost in the dedicated tech thread for the game HERE.

I really hope this helps!

bfgVaiya

 
 
 
 
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