Post your TECH ISSUES for Olympus Griddlers here

[Post New]by pondprowler on Mar 24, 14 12:35 AM
A thread to post your tech issues for this game!

Edited on 03/26/2014 at 10:00:49 AM PST


 

Re:Post your TECH ISSUES for Olympus Griddlers here

[Post New]by ChristineBrubake on Mar 26, 14 5:14 AM
This game requires the ability to use a right click and a left click. A Mac computer does not use a right click. Therefore, one is not able to mark a square with an X. In the prior games in this series, you are able to click on the check mark or X with the mouse and change between the two choices.

 

Re:Post your TECH ISSUES for Olympus Griddlers here

[Post New]by ChristineBrubake on Mar 26, 14 5:22 AM
I just fixed my own problem. You need to make sure you have a right/left click mouse. Then go into setting and set the primary and secondary controls on the mouse.

 
bfgVaiya
Salmon
Salmon
2,557 Posts

Re:Post your TECH ISSUES for Olympus Griddlers here

[Post New]by bfgVaiya on Mar 26, 14 10:00 AM
Hey there Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 

Re:Post your TECH ISSUES for Olympus Griddlers here

[Post New]by Haustiere on Mar 29, 14 11:25 PM
I played the game a few days and now it dont work !!!!!!!!!!!
Only the big fish cover, then the game crashed.
What can I do ?????????????
Please help me, I love this game
I uninstalled the game, and installed new, but it dont work

Edited on 03/29/2014 at 11:26:15 PM PST


 

Re:Post your TECH ISSUES for Olympus Griddlers here

[Post New]by ellie1771 on Mar 30, 14 2:55 AM
sorry having problem game was working well then on room 5 level 19 I cant get game to work it says access violation I have tried uninstalling the game and downloading it again but it still wont work I cant even get it to load past the 8th floor screen before it crashes!!! what can I do

 
nflynn
Seahorse
Seahorse
24 Posts

Re:Post your TECH ISSUES for Olympus Griddlers here

[Post New]by nflynn on Apr 7, 14 5:46 AM
I am having same issue. I uninstalled and reinstalled and restarted computer. I have latest video card update. Why am I only get the Big Fish logo page and then it disappears and brings back Game Mgr? When I click on the game to play again it gives error 809 code? Plz help fix or credit my account since this is the only game from you I have an issue with. thx!

 

Re:Post your TECH ISSUES for Olympus Griddlers here

[Post New]by tjshere on Apr 12, 14 12:27 AM
The game crashes on occasion.
It happened to me twice so far.
When I selected the last box to win the game, the screen froze for about 5 to 10 seconds and then crashed straight back to windows. Annoying that it happens right when I select the last box to win the game.
This is definitely a "undocumented feature"(bug) in the game.

 

Re:Post your TECH ISSUES for Olympus Griddlers here

[Post New]by beaudaciousdldy on May 2, 14 6:47 AM
Hi Fishies,

I love Griddler/Mosaics but 8Floor Games does not love me. I have attempted to play Christmas, Magic and Olympus (today) Griddlers and they stop, after a very slow opening, and they never move again. I have to shut them down to get out. I have an XP. I also have issues with their Mahjong 2 game, same thing. There is no Error Msg.

Karen

 

Re:Post your TECH ISSUES for Olympus Griddlers here

[Post New]by gamesaddict on Aug 11, 14 12:04 PM
I too am having problems with this game i click to play and the title screen comes up then it dumps back to game manager...... can anyone help

Edited on 08/11/2014 at 12:05:25 PM PST


 
 
 
 
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