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Hello Everyone,
I have great news! A new version of Agency 33 is now available on the website. This update includes a fix for the previous update issue where items couldn't be picked up.
This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:
1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' COG on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'
If you are still running into issues after installing that update, please contact our Tech Support Team so we can look into those.
Thank you again for your patience everyone!
bfgGlithui 
Edited on 12/18/2014 at 9:59:59 AM PST
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Hello Everyone,
I have great news! A new version of Agency 33 is now available on the website. This update includes a fix with using energy to restore items and other bug fixes.
This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:
1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' COG on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'
If you are still running into issues after installing that update, please contact our Tech Support Team so we can look into those.
Thank you again for your patience everyone!
bfgVaiya
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Hello Everyone,
I have great news! A new version of Agency 33 is now available on the website. This update includes the following:
-Crashing in the English Garden has been fixed.
-Crashing in the Chinese Hidden Object Scene has been fixed
-Disappearing Mobs has been fixed.
-Craft recipe is now automatically choosen when player gets quest for it (active for "fler-de-lis", "windmill" and "wolf" only).
-Also fixes an issue with the GARGOYLE object disappearing if not immediately picked up after placing the completed fler-de-lis in the fountain location.
This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:
1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' COG on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'
If you are still running into issues after installing that update, please contact our Tech Support Team so we can look into those.
Thank you again for your patience everyone!
bfgVaiya
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Hello Everyone,
I have great news! A new version of Agency 33 is now available on the website. This update includes:
Roulette mini-game
Mouseover tooltips
Scene animations and changing states
Daily Reward feature
This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:
1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' COG on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'
If you are still running into issues after installing that update, please contact our Tech Support Team so we can look into those.
Thank you again for your patience everyone!
bfgWendwater
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G'day, I have great news! An update for Agency 33 is now available on the website. This update includes:
- 3 new scenes
- 2 new Hidden Object scene
- 200 new quests
- Misc bug fixes
This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below: 1) Open your app and make sure you're signed into your account. 2) Click on the 'Options' cog on the top right-hand side of your screen. 3) Click on the 'Downloads' tab. 4) Select 'Manually' and click 'Check For Updates.' If you are still running into issues after installing that update, please contact our Tech Support Team so we can look into those. bfgMurrumbidgee
Edited on 12/18/2014 at 9:56:09 AM PST
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Hello Everyone,
I have great news! A new version of Agency 33 is now available on the website. This update includes:
- A fix for the achievements page showing up blank.
- A fix for the bridge to the "Carnival in Rio" location. The steps can now be completed in the parts of the game already available.
This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:
1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' COG on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'
If you are still running into issues after installing that update, please contact our Tech Support Team so we can look into those.
Thank you again for your patience everyone!
bfgWendwater
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Hey Everyone,
I have great news! A new version of Agency 33 is now available on the website. This update includes a fix for banishing the Water Dragon at the bridge to Rio.
This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:
1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' COG on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'
If you are still running into issues after installing that update, please contact our Tech Support Team so we can look into those.
Thank you again for your patience everyone!
bfgGlithui
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Hi Everyone!
The wait is over! A new version of Agency 33 is now available on the website. This update includes:
1. Hundreds of new quests
2. Dozens of bug fixes ranging from gameplay issues to spelling mistakes and item names.
3. Dozens of new items to craft.
We are aware that some customers have been having some issues with this update and are looking into it with the developers
This update should automatically show up on the left-hand side of your Big Fish Games app under 'Updates.' But, If you're not seeing that, just follow the steps below:
1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' COG on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'
If you are still running into issues after installing that update, please contact our Tech Support Team so we can look into those.
Thank you again for your patience everyone!
bfgLianorm
Edited on 09/18/2014 at 8:24:22 AM PST
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Hello Everyone,
I have great news! A new version of Agency 33 is now available on the website. This update includes a fix for the "cannot pick up an item" issue, as well as updating the art for the Pedestal in the Gallery.
This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:
1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' COG on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'
If you are still running into issues after installing that update, please contact our Tech Support Team so we can look into those.
Thank you again for your patience everyone!
bfgVaiya
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Hello Everyone,
I have great news! A new version of Agency 33 is now available on the website. This update includes the following:
- Daily quests (marble for statues has been added to the Shop (tools) so players can assemble any statue)
- New "create" button on craft silhouettes on scenes
- New way to choose material when an HOS is completed
- New packs in Bank (3 permanent packs + 1 of 3 limited)
- Side-quests have been edited (from 12 to 28 level)
This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:
1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' COG on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'
If you are still running into issues after installing that update, please contact our Tech Support Team so we can look into those.
Thank you again for your patience everyone!
bfgVaiya
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G'day,
I have great news! An update for Agency 33 is now available. This update includes:
- A new chapter
- New Hidden Object scenes
- over 200 new quests
- A new mini game
- bug fixes and improvements
The update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:
1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' cog on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'
If you have any trouble after installing that update, please contact our Tech Support Team so we can look into this for you.
bfgMurrumbidgee
Edited on 12/18/2014 at 10:01:31 AM PST
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![[Post New]](/templates/wanda/images/icon_minipost_new.gif){kind=icon}
by bfgWendwater on Jun 4, 14 3:51 PM
