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A thread for your tech issues!
(Please note: I am not a BFG employee or a tech expert, I'm just posting this thread to help give a place for people having trouble to post their issues. Instead of PMing me with your questions, which I probably can't answer, please POST YOUR ISSUE or questions in this thread!
Thanks!
~pp)
Edited on 06/07/2014 at 9:49:07 AM PST
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Please help! I can't change the sigils on the ring! all I get are spinning gears. Have read the SG, it says to grab and move, but it won't let me grab. Any ideas anyone - am stuck till I solve this!
Many thanks
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same here.....
of course the problems accour AFTER I bought the game....
hoping for a quick fix...
great game so far...
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Yes, Im having this issue on my Macbook Pro OS X running Mavericks.
Cannot do anything with the ring, I've 3 of the 4 you can acquire but just spinning gears too. I've read the SG umpteen times and the hint just takes me to the ring. The SG says 'when you've acquired all four, then tells you to choose a ring to get the 4th piece!
Unless I'm doing something wrong the game has glitched?
Please help as I was enjoying this game....
Yes, it would happen after buying the game
Hope there's a quick fix for this too.
Edited on 06/07/2014 at 2:57:57 AM PST
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![[Post New]](/templates/wanda/images/icon_minipost_new.gif) by DLeeM on Jun 7, 14 3:09 AM
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I'm having the same problem with the signet ring. It says to drag the different signets into the ring to use and yet I keep getting the gears symbol. Can't progress the story if this isn't working. Does anyone have a suggestion?
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![[Post New]](/templates/wanda/images/icon_minipost_new.gif) by julesm on Jun 7, 14 3:22 AM
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Am having the same problem with the rings, just getting spinning gears, not good!!!!! And also happened after purchase!!! Hope big fish have a fix or money back please, not a happy fish!!!
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I have found a solution !!! all you need to do is to turn on the note and the click on X to close it  worked for me.
Edited on 06/07/2014 at 3:39:00 AM PST
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littlemouse,
Thank you for the tip. It worked!!
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![[Post New]](/templates/wanda/images/icon_minipost_new.gif) by DLeeM on Jun 7, 14 4:01 AM
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I tried what littlemouse7 suggested and didn't work for me. Could there possibly be something else that could be wrong?
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I had to fiddle around a LOT - clicking the little instruction note and while it was opening closing the box gave me a hand to drag the symbols but then the button wouldn't click so I tried several opening the note, closing the box combos and *finally* got it to work. Buggy as heck.
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DLeeM,
It happened to me once again but this time i wasn't able to press the green button. but i clicked on the note again and closed it and then the game let me lock the ring with the green button.
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Problems with Eipix games continues! I cant get beyond the first scene - it freezes. Changed resolution and changed custom cursor to normal. No go. Looked nice - hope they can fix it! I'm playing on MacBook Air version 10.9.3. Most frustrating why these are not tested below release. BFG: hope you can find a solution.
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littlemouse7 wrote:I have found a solution !!! all you need to do is to turn on the note and the click on X to close it  worked for me.
It's working for me one time. I get grazy with that ring!
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You clever, clever people!
I juggled the note, and then closed it and it worked.
To change rings again have to open, close, look at note, close, the-open....
It's a nasty glitch but hope this work around a lets me finish the game!
THANK YOU SOOOOO MUCH ?
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I too am having the problem with the signets. I have tried what has been suggested, but no luck. I also have purchased the game. We need a fix BFG!
Doreen
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Sorry for you folks that are still stuck. Might be worth uninstalling and reinstalling, then trying the note, close by clicking X then go back to ring and hopefully it will let you drag rings. The green button doesn't work at this point. You need to open note, close X and go back to green button.
I'm playing on a MacBook Pro - if it worked for me and for those using windows, it's a major game glitch.
If you fiddle around you may be able to at least move on in the game.
I had another glitch with the 'crossbow'. Couldn't do anything (it just froze) but was able to get past this with the 'skip' button.
Very frustrating these issues, but thankfully the above fishies helped me get to the games end. Not played bonus chapter yet, so don't know if that's buggy too.
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dorish2 wrote:I too am having the problem with the signets. I have tried what has been suggested, but no luck. I also have purchased the game. We need a fix BFG!
Doreen
Please help, have uninstalled and reinstalled, nothing works
Edited on 06/07/2014 at 7:20:08 AM PST
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Thank you all - what worked for me. click on note to open, then close window. Reopen window and allowed to grab and move to ring. Close window and re-open then allowed to press button! Phew!
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